Department: Manufacturing

Reports To: Sr. Vice President Operations and Supply Chain

Travel Required: up to 20%

Work Type: On site

Why Join Community Coffee?

At Community Coffee, every cup tells a story. As America's #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that's as energizing as our coffee. Here, you'll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career-where every day is an opportunity to craft exceptional experiences and build lasting connections.

Position Overview

The Maintenance Manager provides strategic leadership and hands-on direction for all maintenance operations within a manufacturing environment. This leader is responsible for driving equipment reliability, optimizing preventive maintenance practices, managing departmental budgets, and fostering a high-performance team culture. Through proactive planning, technical expertise, and effective communication, the Maintenance Manager ensures that all machinery, systems, and infrastructure support the company's production goals and long-term growth.

Key Responsibilities

• Leads a multidisciplinary team responsible for the electrical, mechanical, hydraulic, pneumatic, and electronic maintenance and repair of facility machinery and systems.
• Develops and executes strategic plans for equipment installation, preventive maintenance, repairs, and continuous improvement initiatives.
• Oversee the Preventive Maintenance (PM) Program, ensuring optimal uptime and extending equipment life cycles.
• Controls departmental costs by managing labor, materials, and overtime, ensuring alignment with budgetary goals.
• Provides technical guidance and mentoring, supporting team members in diagnosing and resolving complex mechanical issues.
• Drives operational excellence by analyzing performance trends and implementing improvements in equipment performance, safety, and overall plant efficiency.
• Serves as the site lead for Total Productive Maintenance (TPM), including AM/PM pillar leadership, embedding TPM practices into daily operations.
• Collaborates cross-functionally with Engineering, Operations, and Quality to align maintenance efforts with production demands and long-term capital strategies.
• Oversees procurement and inventory of critical spare parts, ensuring timely availability to reduce downtime.
• Provides oversight for robotic systems and programmable controllers, ensuring proper programming and function.
• Enforces safety standards and regulatory compliance while creating a culture of accountability and continuous improvement.
• Interprets technical documents, blueprints, specifications, and production schedules to plan workforce assignments effectively.
• Facilitates team communication through regular meetings, safety talks, and performance reviews, ensuring alignment and engagement.
• Coaches and develops team members, promoting professional growth and a culture of ownership and initiative.
• Assists in delivering the 5-year capital plan with the Engineering Manager.
• Tracks and reports on key performance indicators (KPIs) and takes corrective actions to ensure the department consistently meets Safety, Quality, Delivery, and Cost targets.
• Serves as a leadership role model, motivating the team to achieve ambitious standards of performance and integrity.
• Maintains flexibility to support the facility across various shifts as needed.
• May be asked to perform additional duties as necessary

Position Requirements

• Bachelor's degree in engineering and 5 years of maintenance or manufacturing leadership experience.
  • In lieu of a degree, will consider high school diploma and 10+ years of progressively responsible related experience.
• Solid understanding of GMP (Good Manufacturing Practices), CFR 110 regulations, and AIB food safety standards.
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Familiarity with inventory management systems, handheld tools, and SAP S/4 HANA preferred.
• TPM Certification required or willingness to obtain Lean or Six Sigma certification preferred.
• Proven ability to lead diverse teams, manage technical operations, and influence outcomes across departments.
• Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources

Foundational Competencies

• Builds Trust
• Continuous Learner
• Customer Centric
• Effective Communication
• Integrity
• Results Oriented

Additional Competencies

• Continuous Improvement
• Decision Making
• Provides Guidance
• Navigates Complexity
• Assembles Effective Teams

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to sit and occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear.
• Occasionally required to stand; walk, reach with hands and arms, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Plant Environment: While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions. The employee constantly works near moving mechanical parts and in outside weather conditions and is frequently exposed to fumes or airborne particles, extreme cold, extreme heat, and risk of electrical shock. The noise level in the work environment from production machinery is usually very loud.

Our Values

Champion People

Inspire Creativity

Wow Our Customers

Serve Our Communities

Win Together Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant's or employee's race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.