At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY
Oversee and manage all activities of Packout Operators, Quality Control (QC) Inspectors, and Out-of-Box Audit (OBA) Inspectors to ensure that internal and external customer requirements are consistently met. This role is responsible for driving operational excellence, developing team capabilities, and ensuring compliance with industry and customer standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Recruit, interview, and hire QC, Packout, and OBA personnel.

• Define hiring criteria and communicate requirements to recruiters.

• Monitor turnover, identify improvement areas, and implement solutions.

• Assess individual and team strengths and development needs.

• Create and maintain training programs for all assigned functions.

• Set clear, measurable goals and performance metrics (operational metrics, project timelines, attendance, knowledge, personal development).

• Provide ongoing coaching and feedback; conduct timely, professional evaluations.

• Recognize and reward accomplishments fairly and consistently.

• Keep teams focused during crises and drive continuous improvement.

• Foster open communication within the department.

• Organize verbal and written communications clearly and professionally.

• Adapt communication style to meet team members’ needs.

Technical Management

• Develop QC, Packout, and OBA coverage schedules for optimal resource use.

• Participate in On-Time Delivery (OTD) meetings per Jabil structure.

• Train QC and OBA teams to meet industry, customer, and regulatory standards.

• Provide cross-training to enable backfilling in Packout, QC, or OBA roles as needed.

• Analyze OMI, DPM, and quality reports to identify process gaps.

• Conduct process audits and coordinate 5S audits with OBA staff.

• Monitor departmental performance and output.

• Provide technical support on inspection-related issues.

• Promote engagement, teamwork, and a positive work environment.

• Ensure compliance with all safety, health, and security procedures.

MANAGEMENT & SUPERVISORY RESPONSIBILITIES

• Directly manage team members, including hiring, termination, pay decisions, and performance management.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree and 5–6 years of related experience.

• Prior supervisory experience required.

• Training in IPC-A-610, J-STD-001, and other relevant industry standards

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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