Executive Meeting Manager

Posted: Saturday, 16 August 2025
Valid Thru: Monday, 15 September 2025
Index Requested on: 08/16/2025 19:28:10
Indexed on: 08/16/2025 19:28:10

Location: Lexington, KY, 40502, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Hilton Lexington Downtown is hiring!

Description:

Key Responsibilities:

  • Solicit, negotiate, and confirm group business with 20-60 peak room nights through direct sales efforts, referrals, and brand/third-party leads.
  • Respond to inquiries and prepare customized proposals, contracts, and event orders.
  • Conduct site inspections, sales calls, and virtual tours for prospective clients.
  • Work closely with operational departments (e.g., Banquets, AV, Housekeeping, Front Office) to communicate event needs and ensure flawless service.
  • Manage all aspects of event logistics from pre-planning through post-event follow-up.
  • Upsell hotel services and amenities to maximize revenue (e.g., F& B, upgrades, AV).
  • Maintain accurate records in CRM/Sales systems (e.g., Delphi.fdc, PEP).
  • Meet or exceed individual sales and revenue goals.
  • Participate in weekly sales meetings, Banquet event order meetings and staff meetings
  • Maintain strong client relationships and actively pursue repeat and referral business.
  • Stay current on competitor offerings and local market trends.


Qualifications:

  • Bachelor's degree in Hospitality, Business, or related field preferred.
  • 1 years of experience in hotel sales or catering, preferably in an Executive Meeting Manager or Sales Manager role.
  • Proven track record of closing business and managing event details.
  • Strong communication, presentation, and negotiation skills.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office and hotel CRM systems (e.g., Delphi, Salesforce).
  • Ability to work flexible hours, including evenings and weekends as needed.


Success Factors:

  • Professional demeanor and service-oriented mindset.
  • Ability to build rapport quickly with clients and internal teams.
  • Self-motivated and goal-driven.
  • Creative problem-solver with a focus on client satisfaction.
  • Thrives in a fast-paced, deadline-driven environment.


Working Conditions:

  • On-site in hotel sales office with occasional travel for client meetings or trade events.
  • Some evenings/weekends required based on client needs or event schedules.
  • Proven track record of closing business and managing event details.
  • Strong communication, presentation, and negotiation skills.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office and hotel CRM systems (e.g., Delphi, Salesforce).
  • Ability to work flexible hours, including evenings and weekends as needed.


Success Factors:

  • Professional demeanor and service-oriented mindset.
  • Ability to build rapport quickly with clients and internal teams.
  • Self-motivated and goal-driven.
  • Creative problem-solver with a focus on client satisfaction.
  • Thrives in a fast-paced, deadline-driven environment.


Benefits

This is an overtime eligible manager position. Salary $44, 000-$50, 000 based on experience.
  • Bonus eligible
  • 401k
  • Health/Dental/Vision/Life/Voluntary Insurance
  • TEAM and Travel Discounts
  • Vacation/Well/Holiday Pay
  • Career Advancement Opportunities


All New Castle employees are special safety and security agents and, whenever possible, are to report of correct and safety or security deficiencies. They are to be constantly on the alert for any unsafe or unsecured areas which bay threaten the wellbeing of guest or fellow employees or the maintenance and security of the hotel property and react accordingly.

This hotel functions 7 days a week, 24 hours a day. All employees must realize that we schedule as business dictates.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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