We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

Job Summary

Under the direction of the Director of Procurement - Vendor Management, the Vendor Manager is responsible for managing all aspects of the supplier relationship management process. The Vendor Manager ensures vendors meet performance, quality and compliance standards while mitigating risks and controlling costs. The Vendor Manager is responsible for managing the full procurement relationship with the vendors, including price negotiation, contracting, monitoring payment adherence, and performance assessment. The role involves close coordination between the vendors, internal business owners, , procurement teams, Legal, and senior leadership to align vendor contracts with project goals, budgets, SLAs, and timelines. Vendor Managers also ensure compliance with federal, state and industry regulations maintaining accurate documentation and reporting to meet FAR/DFAR/VAAR requirements.

Education & Experience

Required:

• Bachelor's degree in business administration fields, supply chain management, or equivalent
• U.S. Citizen
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• 5+ years' experience in vendor management and procurement
• Proven ability to manage multiple vendors and prioritize tasks in a fast-paced environment
• Experience working on and influencing teams to produce desired outcomes
• Experience with operational planning at the department, division, or company-wide levels with a focus on developing performance metrics and tracking outcomes against objectives

Preferred:

• 3+ years' experience contracting in information technology sectors with pricing methodologies, SaaS, PaaS, IaaS, DaaS, hosting, and software
• 3+ years of experience with Federal Acquisition Regulation (FAR) procurement
• Certifications such as CPCM, CFCM, CPSM or PMP
• Proficiency in contract management or procurement software and Microsoft Office Suite
• Strong knowledge of procurement processes, contract law and industry standards
• Experience with data analysis, statistical analysis, and process flow mapping

Key Responsibilities

• Serves as a key point of contact to address relationship, contractual issues, program implementation issues, and resolution of potential disputes with vendors.
• Manages the vendor relationship, including handling day-to-day contact across multiple functional areas and reporting on status of vendor performance, risks, and opportunities.
• Collaborates and coordinates support the vendor may need throughout the contract lifecycle.
• Provides direct oversight, guidance and support to ensure vendor compliance with contract requirements, agreed upon service levels and customer service excellence standards.
• Assists with ensuring vendor fully understands and meet all regulatory requirements, best practices, and industry standards, including FARs and internal policies and procedures.
• Maintains detailed records and provides status reports on vendor activities.
• Monitors government contracts and internal initiatives for modifications impacting operations; oversees vendor operations to ensure compliance with contract requirements and agreed upon standards.
• Determines the impact of government contract requirements and specific business initiatives on operations and communicates those impacts to primary vendor stakeholders.
• Identifies and communicates opportunities for redefinition of operational and management processes based upon analyses of "lessons learned" to improve operations effectiveness and efficiency.
• Creates, manages and executes process improvement action plans, developed in conjunction with the vendor, to improve operations and adherence to contract standards.
• Communicates operational changes, training and program materials to vendor stakeholders for distribution to staff.
• Produces informative, easy-to-assimilate reports and dashboards for Leadership.
• Assists with special projects and other duties, as assigned by TriWest Leadership.

Competencies

Communication / People Skills: Clearly presents information through spoken or written communication; effectively reads others and adapts communication patterns to multiple individual styles; demonstrates ability to influence or persuade others in positive or negative circumstances; ability to listen critically for relevant information; clearly demonstrates respect for others.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.

Independent Thinking / Self-Initiative: Critical thinker with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Information Management: Ability to manage large amounts of complex information easily, communicates clearly and draws sound conclusions.

High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational Skills: Detail-oriented; ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources.

Team-Building / Team Player: Ability to influence the actions and opinions of others in a positive direction and build group commitment; adapt to different styles; listen critically; collaborate.

Technical Skills: Intermediate knowledge of Microsoft Word, Excel, PowerPoint, and SharePoint; ability to function without direction to produce outcomes within timelines; demonstrate proficiency with financial analysis, project management skills, data analysis, benchmarking, quality improvement concepts, collaboration skills, team-oriented approach, presentations and meeting facilitation skills.

Working Conditions

Working Conditions:

• Availability to work non-regular hours, including weekends, as required
• Works within a standard office environment, with up to 25% travel
• Extensive computer work with long periods of sitting

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

DoD Statement

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $108, 000 - $120, 000 per year.

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.