Compliance Support Specialist

Job Title: Compliance Support Specialist FLSA Status: Hourly, Non-Exempt Classification: Full-Time Reports To: Director of Compliance Revision Date: 09-10-2026 Job Purpose The Compliance Support Specialist provides dedicated support to the Companys compliance operations, with a primary focus on maintaining accurate, timely, and complete compliance documentation and assisting property teams in meeting applicable regulatory, program, and company requirements. This position is primarily a compliance-focused role. The Compliance Support Specialist works closely with the Compliance team and property management staff to monitor, organize, review, and follow up on compliance-related requirements. Duties & Responsibilities Compliance Support Assist with the day-to-day administration and coordination of compliance activities across assigned properties. Review compliance files and documentation for completeness, accuracy, and consistency with applicable requirements and company procedures. Assist with monitoring compliance deadlines, certifications, recertifications, annual requirements, inspections, audits, and other regulatory obligations. Maintain organized and accurate compliance records and tracking systems. Assist with preparation and organization of files for compliance reviews, audits, inspections, and monitoring visits. Follow up with property teams regarding missing, incomplete, or outstanding compliance documentation. Help identify potential compliance deficiencies and bring concerns to the attention of the appropriate Compliance team member. Assist with tracking corrective actions and ensuring outstanding compliance items receive appropriate follow-up. Support the Compliance team with research and documentation related to program requirements, regulations, notices, and procedural changes. Assist with maintaining current compliance forms, templates, checklists, procedures, and other resources. Help ensure required notices and documentation are completed and maintained appropriately. Assist with data entry and updates to compliance tracking systems and reports. Maintain confidentiality and handle resident and property information appropriately. Property Team Support Compliance Focused Serve as a compliance resource and point of support for Property Managers, Regional Managers, and property staff. Answer routine compliance-related questions and direct more complex questions to the appropriate Compliance team member. Help property staff understand and follow established compliance procedures and processes. Provide reminders, follow-up, and organizational support to help property teams meet compliance deadlines. Assist new Property Managers and team members in becoming familiar with compliance expectations and resources. Encourage consistent compliance practices across properties. Audits, Inspections, and Reviews Assist in preparing properties and files for internal and external compliance audits, inspections, and reviews. Help compile requested documentation and supporting materials. Track findings, required corrections, and follow-up items. Assist with maintaining documentation demonstrating completion of corrective actions. Provide administrative and organizational support before, during, and after compliance reviews. Administrative Support Maintain compliance calendars, spreadsheets, reports, and tracking tools. Prepare routine compliance reports and summaries. Organize electronic and physical compliance documentation. Assist with special compliance projects and assignments as needed. Maintain professional communication with property staff, vendors, agencies, and other contacts when appropriate. Key Performance Measurement(s) Timely completion of assigned compliance tasks, reviews, and follow-up activities. Accuracy, completeness, and organization of compliance files, records, and tracking systems. Timely identification and escalation of missing, incomplete, or potentially deficient documentation. Effective follow-up with Property Management staff regarding outstanding compliance items, deadlines, and corrective actions. Successful preparation and organization of assigned materials for audits, inspections, MORs, and other compliance reviews. Physical Activities & Requirements Ability to sit, stand, and walk for extended periods (up to 100% of the work shift). Ability to lift, push, or pull up to 25 lbs. as needed. Average hearing and vision required for communication and inspection duties. Customer service-oriented and able to interact effectively with residents, vendors, and staff. Must possess a valid drivers license and maintain a clean driving record. Qualifications High school diploma or equivalent. Strong organizational and administrative skills. Excellent attention to detail. Ability to manage multiple deadlines and follow up consistently. Strong written and verbal communication skills. Ability to maintain confidentiality and handle sensitive information appropriately. Proficiency with Microsoft Office, email, spreadsheets, and other standard office technology. Ability to learn and apply detailed regulations, policies, procedures, and program requirements. Preferred Previous experience in affordable housing, property management, compliance, housing programs, or related field. Experience with HUD, LIHTC, HOME, HTF, RAD, PBRA, and PRAC, or other affordable housing programs. Experience preparing for or assisting with audits, inspections, or regulatory reviews. Familiarity with property management or compliance software. Positions Supervised: None