Payroll Customer Support Specialist

Posted: Thursday, 31 July 2025
Valid Thru: Saturday, 30 August 2025
Index Requested on: 08/01/2025 01:41:38
Indexed on: 08/01/2025 01:41:38

Location: Hutchinson, KS, 67501, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Kroger Corporate is hiring!

Description:

Resolve call center tickets and emails from associates, stores and division personnel pertaining to payroll. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
  • Working knowledge of Microsoft Office, including Excel
  • Ability to work within strict deadlines
  • Good written and oral communication and customer service skills
  • Must be able to use discretion and maintain confidential information
  • Self-starter with ability to perform job responsibilities with minimal supervision
  • Ability to work well with others
  • Physical ability to access all necessary files


Desired
  • Payroll experience, with knowledge of Oracle cloud based or other payroll systems
  • Sound judgement when handling complex customer situations
  • Advanced Excel skills
  • Resolve assigned call center tickets
  • Process online stop pays and replacement checks for assigned divisions
  • Partner with Kroger Benefits to provide arrears and benefit payment information
  • Review and reconcile W2s as part of year-end processing
  • Respond to payroll questions from division and store associates
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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