Customer Satisfaction & Quality Engineer

Posted: Tuesday, 23 June 2026
Valid Thru: Thursday, 23 July 2026
Index Requested on: 06/23/2026 16:56:50
Indexed on: 06/23/2026 16:56:50

Location: Batam, KR, , ID

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Schneider Electric is hiring!

Description:

Join our team as a Manufacturing Process Quality professional and help us deliver products that exceed customer expectations. You'll play a key role in driving quality culture, improving process robustness, and ensuring every manufacturing change maintains our high standards.

What will you do?
  • Implement quality culture initiatives across manufacturing sites through process control and continuous improvement programs
  • Perform process audits and root cause analysis to identify and mitigate quality risks
  • Oversee quality aspects of new manufacturing line implementations and process changes through structured change management
  • Partner with procurement quality to ensure suppliers address manufacturing-related quality issues effectively
What are the key skills we are looking for?
  • Quality Strategy - advanced level; developing site-level quality plans that align with customer satisfaction goals
  • Five Whys - advanced level; leading structured root cause investigations to eliminate recurring defects
  • PFMEA - advanced level; conducting failure mode analysis to prevent quality risks in manufacturing processes
  • Problem Solving - intermediate level; resolving quality issues using structured methodologies
  • Process Auditing - intermediate level; evaluating manufacturing processes against quality standards
  • Quality Management Systems - intermediate level; implementing and maintaining QMS frameworks in production environments
  • Root Cause Analysis - intermediate level; investigating quality incidents to drive permanent corrective actions
  • Change Management - intermediate level; ensuring quality during manufacturing line changes and new implementations
What qualifications will make you successful?
  • Meticulous attention to detail with unwavering commitment to quality excellence
  • Strong collaboration skills to work across manufacturing, procurement, and cross-functional teams
  • Proactive problem-solver who identifies and addresses risks before they reach customers
  • Effective communicator who can influence stakeholders and drive quality improvements
What's in it for me?
  • Direct impact on product quality and customer satisfaction across our manufacturing operations
  • Hands-on experience with diverse quality methodologies and manufacturing processes
  • Mentorship and guidance to help you build specialized technical expertise
  • Clear career progression in a growing technical discipline
Bring your quality expertise to a team that values excellence - apply today!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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