Sr Principal, DCR Customer Experience Program Manager
Posted:
Monday, 17 March 2025
Valid Thru:
Wednesday, 16 April 2025
Index Requested on:
03/17/2025 19:13:22
Indexed on:
03/17/2025 19:13:22
Location:
Bangalore, KA, , IN
Industry:
Advertising and Public Relations
Occupational Category:
13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME
Schneider Electric is hiring!
Description:
Description - External
In this role, you will lead a define scope inside mySchneider (either in Core, Transversal, Transactional or Parther services domain)
Reporting to mySchneider Capability Leader, the responsibilities in scope are:
• Leads the E2E Solution ownership for the services inside the scope of the role:
o Point of entry for demand management process collaborating in scoping the incoming demand, estimate it and support its development
o Set up the strategy for the domain
o Secure E2E Release management process
o Support deployments
o Lead evolution projects
o L3 Support when required by GD
• Coordinates with domain, back-office platforms owners and API leaders the integration of their services in mySchneider
• Contribute to adoption, customer voice, activation campaigns, etc.
• Communicates properly in the different forums (email, teams, yammer, NOE meetings, Open Lines, etc.)
• Manage a team of Solution and Integration experts that will take lead in a piece of scope inside the domain.
Qualifications - External
• University Degree in either computer science or business administration
• Vast experience used to work in agile environments
• Experience of designing software systems
• Technical background and willingness to work agnostically
• Very Strong experience working with software delivery teams
• Strong decision-making capability
• Ability to see the bigger picture
• Strong IT background and understanding of Schneider Digital's internal organization and processes are required to leverage stakeholder's connections and manage effectively
• Excellent communication and influencing skills
• Strong Technical knowledge to keep up to date with evolutions on IaaS partners and vendors
• Manage under high pressure, challenging and accelerated environment
Qualifications
• University Degree in either computer science or business administration
• Vast experience used to work in agile environments
• Experience of designing software systems
• Technical background and willingness to work agnostically
• Very Strong experience working with software delivery teams
• Strong decision-making capability
• Ability to see the bigger picture
• Strong IT background and understanding of Schneider Digital's internal organization and processes are required to leverage stakeholder's connections and manage effectively
• Excellent communication and influencing skills
• Strong Technical knowledge to keep up to date with evolutions on IaaS partners and vendors
• Manage under high pressure, challenging and accelerated environment
Schedule: Full-time
Req: 009BRI
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
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