The candidate will play the role of a ServiceNow Developer on the ServiceNow Platform Team within the organization of Schneider Electric. This position requires the candidate to be an expert in ServiceNow design and development principles that enables them to collaborate within a team. The candidate should be able to receive requirements, suggest solutions, and develop using ServiceNow best practices. The candidate will join an existing team to continue the expansion of ServiceNow throughout the Schneider Landscape. The candidate will primarily focus on the following ServiceNow Modules: ITSM, HRSD & Enterprise, CSM, ITOM, and ESC Service Portal.

Responsibilities:

• Receive, Document, and Develop requirements throughout the ServiceNow Platform
• Follow architecture governance structures, methodologies, and compliance activities to maintain regulatory compliance with enterprise ServiceNow standards
• Provide technical guidance, perform peer code reviews, and ensure the ServiceNow team follows software development best-practices to fulfill requirements
• Take part in scrum development activities for complex requirements & project activities
• Take part in issue resolution for the different ServiceNow Modules used at Schneider Electric
• Create/maintain API & data integration processes between ServiceNow and other services
• Work with Enterprise Service Bus (ESB) and Integration Platform as a Service (iPaaS) technologies in conjunction with ServiceNow
• Collaborate with ServiceNow Support concerning issues and other technical aspects of the ServiceNow platform

Knowledge and Skill Requirements:

• Proven experience in understanding & capturing business requirements, streamlining complex business / IT processes, and help manage / deploy ServiceNow capabilities / features in an agile manner
• Good leadership skills coupled with exceptional judgment and tact.
• Understanding of the ServiceNow best practices for development & configuration
• Ability to translate requirements into an enterprise solution, break it down in User Stories with a clear deployment roadmap
• Excellent knowledge and experience developing in JavaScript and on the ServiceNow Platform
• Strong analytical skills capable of assessing complex business requirements from real world scenarios and the ability to translate them into actionable target requirements
• Deep technical proficiency while the ability to keeping an eye on the bigger picture
• Ability to identify, prioritize, & weigh different development options, while balancing business, cost, and technology priorities
• Contributing to and driving global technology standard proposals and filing exceptions as required
• Excellent knowledge of infrastructure technologies, architectures, standards & processes, and a good understanding of infrastructure engineering processes
• Strong verbal and written communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Good relationship building, facilitation & influencing skills, and experience of leveraging these on business leadership contexts
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Working on Agile / Scrum development process

Certifications:

• Certified ServiceNow Administrator
• ServiceNow Developer Certified (preferred)

Education & Work Experience:

• Bachelor's Degree in Computer Science or equivalent
• Experience within ServiceNow ITSM, HRSD, ITOM, CMDB, CSM, & Service Portal Development
• 2+ years of hands-on development experience on ServiceNow platform overall
• 1+ years of hands-on development & configuration on the ServiceNow Service Portal
• Should have worked on at least 1 end to end implementation of a ServiceNow module

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.