Job Title: Leads Management Sr. Manager

Job Summary:

The Leads Management Manager is responsible for overseeing and optimizing the process of lead generation, qualification, conversion and assignment to respective stakeholders. This role involves managing a team of lead generation specialists, ensuring that leads are handled efficiently and follow best practices, and collaborating with Sales, Partners, Marketing and Digital teams to drive business growth and process improvement initiatives. The ideal candidate will have strong leadership abilities, a solid understanding of tools, analytical mindset and a data-driven approach to lead management.

Key Responsibilities:

Lead Oversight and Process Management:

• Supervise end-to-end lead generation and qualification process to ensure efficiency and accuracy.
• Ensure proper segmentation, prioritization, and distribution of leads to appropriate teams and maintain and update the leads database, ensuring clean and up-to-date information.
• Monitor lead response times and quality, ensuring leads are followed up promptly and professionally as per defined TAT.

Team Leadership:

• Lead and mentor a team of lead generation specialists to ensure they meet targets and performance standards.
• Organize ongoing training and development to enhance the team's skills in lead management, CRM usage, product know-how and communication.
• Conduct regular performance reviews and offer feedback to support professional and Business growth.

Collaboration with Sales, Distribution, Digital, Marketing and other Stakeholders:

• Work closely with the various team to align on lead quality, lead scoring criteria, and follow-up procedures.
• Collaborate with the digital marketing team to ensure that lead generation campaigns align with overall marketing strategies and business objectives.
• Provide feedback to marketing on lead quality and areas for improvement.

Data Analysis and Reporting:

• Analyse lead management performance metrics and KPIs to ensure efficiency and continuous improvement.
• Generate smart reports on lead conversion rates, team performance, and pipeline health.
• Implement strategies to improve lead generation and conversion processes based on data insights.

Continuous Improvement:

• Identify and implement process improvements to streamline lead management workflows.
• Stay updated on industry trends and best practices for lead generation and management.

Qualifications:

• Bachelor's Degree, MBA preferred.
• 8 - 10+ years of experience in lead management, sales, or marketing, with at least 4 years in a supervisory role.
• Proficiency and understanding of CRM or lead management tools.
• Strong analytical skills and ability to interpret data to drive decision-making.
• Excellent communication and interpersonal skills.
• Proven ability to lead, motivate, and develop teams.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.