Principal, E2E Solution Business Analyst
Job Purpose

Services Business at Schneider Electric is a 3 B€+ business with strong growth ambitions.

To enable this acceleration, Services Business is performing a Global transformation of its operating model, processes and digital capabilities (Offer, Pricing, Quotation, Service Execution)

In this context, the Principal, E2E Solution Business Analyst plays a key role to ensure the alignment of the Digital Solution which is delivered on the field and what is being built / developed in terms of platforms & interfaces.

As such, it will ensure countries can converge towards the target E2E Solution and that are Services Business is digitally ready for:
• Meeting Services growth ambitions
• Services offers launch, including hero offers (e.g. EcoCare)
• UNIFY deployment (J2R / Journey-to-Readiness)
• ...

Key Responsibilities

The Principal, E2E Solution Business Analyst is ensuring the convergence of country IT landscape towards target E2E solution, also ensuring the feedback loop from countries towards capabilities / platforms / interfaces, in close relationship with the E2E Solution Design Manager.

Services Transformation Program portfolio is expected to accelerate to more than 50+ active projects per year - typically 10 to 20 per geography - requiring a high level of anticipation, coordination and preparation.

Scope of the Transformation: Offer, Pricing, Quotation, Execution

• a. Support country deployments - E2E Solution expertise role
  • In close relationship with the Deployment Leader - Digital (also reporting to Services Digital Transformation Program Director), support as-is assessment / gap analysis - between the current country IT/process landscape and the target one, and identify / work on gap resolution actions.
  • Propose functional / technical alternatives in terms of E2E Solution, to manage country requests yet limit overall solution complexity / enhancements.
  • Support Digital troubleshooting to identify root cause and support issue resolution pathway (if needed, leverage Digital Capabilities / DTC teams)
• b. Be the bridge between country requests and digital build - E2E Solution coordination role
  • Funnel enhancement requests to Line of Business / Digital capabilities, in collaboration with E2E Solution Design manager
  • Provide feedback loop to country projects on enhancements delivery (what / when), linked to country requests
• c. Contribute to digital build roadmap & governance - E2E Solution Build support role
  • Participate to E2E Solution Build governance (involving Digital Capabilities, E2E Solution Design, Delivery teams, ...) - under definition.
  • Participate to E2E Solution roadmap review and follow-up.

Requirements

Qualifications:

• • Business or Engineering Degree.
  • 10+ years in Digital delivery and/or Program/Project Management.
  • Strong foundations on ERP technologies (SAP & Oracle) and integration frameworks.
  • Knowledge of CPQ and Service Execution platforms (esp Oracle, Salesforce).
  • Business Analyst experience preferred.
  • Proven successful experience and track record in large scale business / digital transformation.
  • Strong interpersonal skills, with ability to communicate and convince at various levels of the organization, and in a multicultural environment.
  • Knowledge of Services Business and/or Digital Customer Relationship and/or UNIFY transformations is a strong plus
  Skills:
  • Strategic vision & storytelling,
  • Take risks and innovate,
  • Strong analytical and synthesis skills,
  • Initiative to uncover and solve problems proactively,
  • Strong stakeholder management,
  • Focus on customers,
  • Fluent in English.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.