Description - External

We are currently seeking a self-driven Procurement Operations Analyst candidate with a passion for procurement to join our team. This position will perform sanity checks on Coupa requests, will assure the procurement policies are followed and will triage the PO according to the procurement rules and thresholds. It will also investigate blocked invoices for Coupa POs and eventually the new Coupa POs to release them for payment or settle them. Will work jointly with the requestor, Accounts Payable and FiSS to issue credit or debit memos when needed. The position will also serve as a point of contact for a given category to provide suggestions on catalog creation and will participate as Key User on the Coupa deployment in the country.

What will you do:

• Facilitate the eProc Systems and Tools for Purchase Order Management utilizing diverse company software.

• Adhere to, educate and enforce eProc tool usage guidelines, and all corporate Purchasing policies with User groups.

• Knowledge on P2P cycle, PR-PO conversion.

• Triage the purchases classifying them for tail management, sourcing buyer involvement or approving them.

• Propose catalog creation when opportunities arise.

• Point of contact for a given plant, site or country to clarify/solve purchase-to-pay process issues.

• Investigate blocked invoices for legacy POs and new eProc POs.

• Reach out to requestor, approver or vendor to fix a disputed invoice and follow up on agreed actions.

• Work jointly with AP to issue credit/debit notes when needed.

• Identify root cause for disputed invoices and inform Requestors / Approvers / Supplier Enablement / AP to take further actions to prevent blocked invoices.

• Train new analysts and guide them through the P2P process tools & Disputes resolution process.

• Support a group of analysts as a first point of escalation to solve doubts or problems for invoice dispute resolution.

• Act as subject matter expert for the Invoice disputes process for global.

• Daily/Weekly/Monthly workflow extraction & reporting of Invoice resolution progress to the Manager.

• Publish Effective Dashboards/Presentations on Invoice holds & maintain historical record.

• Support continuous improvement activities and best practices across the team members to achieve better efficiency.

• MIS reporting as per requirements preferred.

• Proactively identifies areas of opportunity to streamline processes and improve Stakeholders satisfaction.

• Acts as Team Leader's backup

What will help you to be successful in this role:

• Fluency on English (Both verbal and written).

• Preferably a graduate with B.Com / M.Com or equivalent education.

• Experience with working in a global shared service Centre

• 5-7 years of experience on Procurement / Supply Chain Management & Invoice disputes resolutions or Blocked Invoices.

• Proficiency on excel is must. Advanced excel skills preferred.

• Effective preparation of Business presentations.

• Process oriented, with disciplined process management skills.

• Preferred experience with e-Procurement tools (SAP is must, COUPA, ORACLE).

• Self-initiative and aptitude for process improvement.

• Strong training facilitation and coaching skills for the user group.

• Proven experience working under pressure.

1. Knowledge on P2P cycle, PR-PO conversion

2. Resolutions to blocked invoices/invoices stuck for payment

3. Dealing with Credit memo & debit memo

4. SAP - MRBR, COCKPIT, MIRO, reports

5. Proficiency on excel is must. Vlookup, Hlookup, Pivots, charts, basic formulas

6. Generate weekly/monthly reporting on invoices aging

7. Effective preparation of Business presentations.

Develop & publish monthly dashboards and aged/overdue invoices reports for various regions

Analysis on disputes increased trend & report to management

Qualifications

What will you do:

• Facilitate the eProc Systems and Tools for Purchase Order Management utilizing diverse company software.

• Adhere to, educate and enforce eProc tool usage guidelines, and all corporate Purchasing policies with User groups.

• Knowledge on P2P cycle, PR-PO conversion.

• Triage the purchases classifying them for tail management, sourcing buyer involvement or approving them.

• Propose catalog creation when opportunities arise.

• Point of contact for a given plant, site or country to clarify/solve purchase-to-pay process issues.

• Investigate blocked invoices for legacy POs and new eProc POs.

• Reach out to requestor, approver or vendor to fix a disputed invoice and follow up on agreed actions.

• Work jointly with AP to issue credit/debit notes when needed.

• Identify root cause for disputed invoices and inform Requestors / Approvers / Supplier Enablement / AP to take further actions to prevent blocked invoices.

• Train new analysts and guide them through the P2P process tools & Disputes resolution process.

• Support a group of analysts as a first point of escalation to solve doubts or problems for invoice dispute resolution.

• Act as subject matter expert for the Invoice disputes process for global.

• Daily/Weekly/Monthly workflow extraction & reporting of Invoice resolution progress to the Manager.

• Publish Effective Dashboards/Presentations on Invoice holds & maintain historical record.

• Support continuous improvement activities and best practices across the team members to achieve better efficiency.

• MIS reporting as per requirements preferred.

• Proactively identifies areas of opportunity to streamline processes and improve Stakeholders satisfaction.

• Acts as Team Leader's backup

What will help you to be successful in this role:

• Fluency on English (Both verbal and written).

• Preferably a graduate with B.Com / M.Com or equivalent education.

• Experience with working in a global shared service Centre

• 5-7 years of experience on Procurement / Supply Chain Management & Invoice disputes resolutions or Blocked Invoices.

• Proficiency on excel is must. Advanced excel skills preferred.

• Effective preparation of Business presentations.

• Process oriented, with disciplined process management skills.

• Preferred experience with e-Procurement tools (SAP is must, COUPA, ORACLE).

• Self-initiative and aptitude for process improvement.

• Strong training facilitation and coaching skills for the user group.

• Proven experience working under pressure.

1. Knowledge on P2P cycle, PR-PO conversion

2. Resolutions to blocked invoices/invoices stuck for payment

3. Dealing with Credit memo & debit memo

4. SAP - MRBR, COCKPIT, MIRO, reports

5. Proficiency on excel is must. Vlookup, Hlookup, Pivots, charts, basic formulas

6. Generate weekly/monthly reporting on invoices aging

7. Effective preparation of Business presentations.

Develop & publish monthly dashboards and aged/overdue invoices reports for various regions

Analysis on disputes increased trend & report to management

Schedule: Full-time
Req: 009E39