Essential Duties and Responsibilities:
- Act as first line of support to candidates, employees, and HR/Ops partners to ensure MALT, Staffing, and AskHR inquiries are resolved accurately and in a timely manner
- Assist with escalations within the team before reaching Senior Coordinator or team management
- Develop proficiency in policy and procedure interpretation and responds appropriately to customer and HR Ops/Partner inquiries.
- Provide assistance with HR applications, including: Workday, PSP, Costpoint, Avature (ATS), and Appian.
- Ability to function well in a high-paced environment while maintaining a high degree of accuracy and organization.
- Develop supportive relationships with functional areas across the company, such as HRBPs, TA, Benefits, HRIS, Payroll and IT to resolve customer issues.
- Develop abilities to independently investigate and resolve semi-complex issues.
- Identify issues and/or problems affecting People Operations and promptly escalates to management.
- Provide exceptional customer service and maintains a professional demeanor especially during difficult and stressful situations.
- Collaborate and assist teammates.
- Perform additional duties as assigned.

Minimum Requirements

- High School Diploma or equivalent with a minimum of 2 years of relevant experience.
- Experience with Human Resources applications, including Workday, preferred.

- Human resources work experience is required.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews, -please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

$

19.00

Maximum Salary

$

22.00