Are you a dynamic leader who thrives in a production-based environment that offers a platform for career growth?

As a Transactions Manager in the Subpoena Department at JPMorgan Chase, you will play a pivotal role in ensuring compliance with all Subpoenas, IRS Summons, and other legal correspondences served to us. You will lead a team of analysts to ensure compliance with legal requirements, act as a liaison, and collaborate with state and federal agencies, as well as in-house attorneys, on documentation-related issues.

Job Responsibilities:

• Lead a team of analysts to ensure compliance with legal requirements by producing necessary documents and information.
• Act as a liaison between JPMorgan Chase and the issuing party of the Subpoena, applying legal requirements to negotiate complex documentation.
• Collaborate with state and federal agencies, as well as in-house attorneys, on documentation-related issues.
• Maintain customer contact and follow up with agencies on deficient documentation.
• Prioritize tasks to ensure world-class service delivery.
• Provide guidance and development for Unit Leads and Front-line Analysts, focusing on daily production, quality expectations, and process improvement initiatives.
• Conduct case audits to identify and mitigate processing errors, fulfillment delays, and privacy breaches, and provide coaching based on audit results.

Required Qualifications, Skills, and Capabilities:

• Minimum of two years of experience with related system applications, document review, or in the legal documentation industry.
• At least one year of leadership experience.
• Product knowledge is beneficial.
• Excellent oral and written communication skills.
• Strong interpersonal skills to effectively interact with all organizational levels internally and externally.
• Highly organized with the ability to manage multiple assignments and competing priorities.
• Detail-oriented and capable of working under deadline pressure.
• Ability to work independently and collaboratively as a team player.

Preferred Qualifications, Skills, and Capabilities:

• Additional skills and experience that enhance a candidate's application for the role.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans