Job Summary:

Adam and Bruce Apartments, a 50-unit senior affordable housing community, is seeking an experienced Apartment Manager to oversee day-to-day operations. This role is critical to ensuring the well-being of our senior residents while maintaining full compliance with HUD and all applicable federal, state, and local housing regulations. The ideal candidate will be a hands-on leader responsible for property management, marketing and occupancy, tenant relations, maintenance supervision, and regulatory compliance, as well as creating a welcoming and supportive community environment.

Key Responsibilities:

Property Management & Compliance-

• Oversee all daily operations of Adam and Bruce Apartments, including leasing, resident relations, financial management, and maintenance.
• Ensure strict compliance with HUD, Section 8, and other affordable housing programs, including LIHTC (if applicable), and state/local housing regulations.
• Take front-line responsibility for project operations, ensuring the property runs smoothly and efficiently.
• Develop and manage annual budgets, monitor financial performance, and ensure prudent fiscal oversight of all property expenses.
• Conduct and oversee annual unit inspections, move-in/move-out inspections, and routine property inspections to ensure compliance with safety, cleanliness, and HUD standards.
• Prepare and review purchase orders, invoices, and financial documents related to property operations, submitting reports timely to RHF leadership.
• Manage property files and records to meet all HUD, regulatory, and RHF guidelines.
• Lead preparation for REAC, MOR, and other HUD or regulatory inspections, and oversee corrections of deficiencies.

Leasing, Occupancy & Marketing-

• Manage all aspects of leasing and occupancy, including marketing vacant units, screening applicants, processing applications, and enforcing lease agreements.
• Ensure that eligibility requirements for Section 8 and senior housing are met for all new residents and during annual recertifications.
• Actively work to maintain full occupancy, minimizing vacancies and turnover time.
• Coordinate resident move-ins and move-outs, ensuring units are ready for occupancy and meet all required standards.
• Supervise the marketing of units to eligible populations, including collaboration with community partners and outreach efforts to sustain occupancy.

Resident Relations & Community Building-

• Serve as the primary liaison for all resident interactions, fostering positive tenant relations and addressing resident concerns in a professional, timely manner.
• Collaborate with the Resident Services Coordinator and local agencies to ensure residents access supportive services, resources, and programs.
• Coordinate and participate in resident activities, meetings, and community events to enhance community engagement and quality of life.
• Mediate and resolve resident disputes, enforce community policies, and maintain a safe, respectful living environment.

Maintenance & Vendor Oversight-

• Supervise maintenance staff and contractors, ensuring timely completion of work orders, preventive maintenance, and emergency repairs.
• Coordinate with vendors for ongoing maintenance, inspections, and capital improvements, ensuring work is done to standard and within budget.
• Conduct regular walkthroughs of the property to identify and address maintenance or safety issues proactively.

Qualifications:

Education and Experience

• High school diploma or equivalent required; associate’s or bachelor’s degree in business, property management, or a related field preferred.
• Minimum 3 years of HUD property management experience, including knowledge of Section 8, affordable housing, and senior housing.
• Proven experience in marketing, occupancy management, tenant relations, and maintenance supervision.
• Prior experience managing budgets, financial reporting, and regulatory compliance in a housing environment.

Skills and Abilities

• Exceptional verbal and written communication skills, including the ability to communicate with diverse groups of residents, staff, and external partners.
• Strong organizational and strategic planning skills, with the ability to manage multiple priorities.
• Proficiency in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team while maintaining professionalism under pressure.
• Strong problem-solving and conflict-resolution skills.
• Ability to lead, train, and motivate staff, including maintenance personnel.
• Ability to work flexible hours, including occasional evenings and weekends as needed.

Physical Demands and Work Environment:

• Primarily office-based work, but requires regular walkthroughs of buildings and grounds, including stairways, common areas, and units.
• Must be able to sit, stand, walk, bend, and lift up to 25 lbs., occasionally performing physical tasks related to apartment readiness and inspections.
• Occasional exposure to varying weather conditions while conducting property inspections or outdoor activities.

Compensation:

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered Full Time non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $23.00- $25.00 per hour.

Benefits:

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.