Oracle CX Functional Architect
Badger Infrastructure Solutions
Location: Brownsburg, IN 46112, US
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 – Business and Financial Operations
Posted: Wednesday, 08 July 2026
Valid Through: Friday, 07 August 2026
Job Description
Badger Infrastructure Solutions is hiring a Oracle CX Functional Architect in Brownsburg, IN. This is a full-time position.
Job Description
The Oracle Cloud CX Functional Lead is Badger's domain authority for the Oracle CX application suite, owning solution design, configuration, business partnership, and continuous improvement end to end. This is a senior individual contributor role embedded in the Business Applications team, partnering directly with Sales and Operations organizations. The role exists to ensure that Oracle Cloud CX - spanning Sales, CPQ, Field Service, Service, and Sales Performance Management - operates as a continuously improving platform aligned to Badger's business needs, rather than a system maintained reactively. The Functional Lead combines deep Oracle expertise with a product ownership mindset, serving as the primary functional and solution contact for their business partners.
The compensation for this position will be commensurate with education or work experience.
What You'll Be Doing:
What You'll Need for Success:
If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.
What You'll Get In Return:
Responsibilities
The Oracle Cloud CX Functional Lead is Badger's domain authority for the Oracle CX application suite, owning solution design, configuration, business partnership, and continuous improvement end to end. This is a senior individual contributor role embedded in the Business Applications team, partnering directly with Sales and Operations organizations. The role exists to ensure that Oracle Cloud CX - spanning Sales, CPQ, Field Service, Service, and Sales Performance Management - operates as a continuously improving platform aligned to Badger's business needs, rather than a system maintained reactively. The Functional Lead combines deep Oracle expertise with a product ownership mindset, serving as the primary functional and solution contact for their business partners.
The compensation for this position will be commensurate with education or work experience.
What You'll Be Doing:
What You'll Need for Success:
If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.
What You'll Get In Return:
About Us
Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States.
We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger.
There has never been a better time to join and grow with Badger.
The Oracle Cloud CX Functional Lead is Badger's domain authority for the Oracle CX application suite, owning solution design, configuration, business partnership, and continuous improvement end to end. This is a senior individual contributor role embedded in the Business Applications team, partnering directly with Sales and Operations organizations. The role exists to ensure that Oracle Cloud CX - spanning Sales, CPQ, Field Service, Service, and Sales Performance Management - operates as a continuously improving platform aligned to Badger's business needs, rather than a system maintained reactively. The Functional Lead combines deep Oracle expertise with a product ownership mindset, serving as the primary functional and solution contact for their business partners.
The compensation for this position will be commensurate with education or work experience.
What You'll Be Doing:
- Builds and maintains a strong working relationship with Sales and Operations process owners and key users, serving as their primary functional and solution contact.
- Translates business requirements into functional specifications deliverable through configuration, workflow changes, or integrations while minimizing customization.
- Provides domain input into IT planning cycles, backlog reviews, and prioritization.
- Maintains a prioritized enhancement backlog for the CX domain, working with business stakeholders to sequence value and align with IT delivery capacity.
- Approves and reviews material configuration changes to CX modules - CPQ pricing and product rules, field service scheduling logic, approval workflows, and integration mappings.
- Manages the Oracle quarterly update cycle for the CX domain: review release notes, assess business impact, coordinate regression testing, and ensure clean adoption.
What You'll Need for Success:
- Bachelor's degree in information technology, business, or related field preferred; equivalent professional experience accepted.
- 7+ years Oracle Cloud CX with deep configuration expertise in Sales, Service, and CPQ.
- Sales and service process knowledge: lead-to-opportunity, CPQ, field dispatch, case management, incentive compensation.
- Oracle Cloud CX certification preferred (Sales, CPQ, or Field Service).
- Strong communication and stakeholder management skills; able to bridge business and IT.
- Senior individual contributor mindset with high ownership orientation in a lean team environment.
If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.
What You'll Get In Return:
- Generous salary and bonus program(s)
- Low-cost Medical, Dental, and Vision Insurance
- Retirement Plan with Employer Matching Contributions
- Attractive Vacation Programs
- Inclusive Group Life Insurance
- Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
- Rewarding Employee Referral Program
- Valuable Employee Training Program(s)
Responsibilities
The Oracle Cloud CX Functional Lead is Badger's domain authority for the Oracle CX application suite, owning solution design, configuration, business partnership, and continuous improvement end to end. This is a senior individual contributor role embedded in the Business Applications team, partnering directly with Sales and Operations organizations. The role exists to ensure that Oracle Cloud CX - spanning Sales, CPQ, Field Service, Service, and Sales Performance Management - operates as a continuously improving platform aligned to Badger's business needs, rather than a system maintained reactively. The Functional Lead combines deep Oracle expertise with a product ownership mindset, serving as the primary functional and solution contact for their business partners.
The compensation for this position will be commensurate with education or work experience.
What You'll Be Doing:
- Builds and maintains a strong working relationship with Sales and Operations process owners and key users, serving as their primary functional and solution contact.
- Translates business requirements into functional specifications deliverable through configuration, workflow changes, or integrations while minimizing customization.
- Provides domain input into IT planning cycles, backlog reviews, and prioritization.
- Maintains a prioritized enhancement backlog for the CX domain, working with business stakeholders to sequence value and align with IT delivery capacity.
- Approves and reviews material configuration changes to CX modules - CPQ pricing and product rules, field service scheduling logic, approval workflows, and integration mappings.
- Manages the Oracle quarterly update cycle for the CX domain: review release notes, assess business impact, coordinate regression testing, and ensure clean adoption.
What You'll Need for Success:
- Bachelor's degree in information technology, business, or related field preferred; equivalent professional experience accepted.
- 7+ years Oracle Cloud CX with deep configuration expertise in Sales, Service, and CPQ.
- Sales and service process knowledge: lead-to-opportunity, CPQ, field dispatch, case management, incentive compensation.
- Oracle Cloud CX certification preferred (Sales, CPQ, or Field Service).
- Strong communication and stakeholder management skills; able to bridge business and IT.
- Senior individual contributor mindset with high ownership orientation in a lean team environment.
If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.
What You'll Get In Return:
- Generous salary and bonus program(s)
- Low-cost Medical, Dental, and Vision Insurance
- Retirement Plan with Employer Matching Contributions
- Attractive Vacation Programs
- Inclusive Group Life Insurance
- Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
- Rewarding Employee Referral Program
- Valuable Employee Training Program(s)
About Us
Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States.
We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger.
There has never been a better time to join and grow with Badger.
Education Requirements
high school
Skills
Please see the job description for required or recommended skills.
Benefits
Please see the job description for benefits.
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