Community Support Services Supervisor

Job Title: Community Support Services Supervisor Department: Vista Care IL Reports To: Administrator Date: July 22, 2026 Job Summary: A CILA (Community Integrated Living Arrangement), ICILA (Intermittent CILA), and Home-Based Services Supervisor manages residential and community support programs for adults with developmental disabilities. Key duties include staff supervision, client care coordination, and regulatory compliance. Duties/Responsibilities: Responsibilities for VC Community Support Services Supervisor ? Ensure agencys goals and objectives are maintained. ? Assist the VC IL Administrator in development and implementation of agency policies; assist in revision of VC IL program budgets and plans. ? Coordinate special projects as requested by the VC IL Administrator. ? Maintain administrative files of the VC CILA, ICILA & HBS programs. ? Attend Advisory Council meetings as requested. ? Share information on agency philosophy, procedures, and policies to help interested citizens, vendors and community groups/organizations to understand the functions of the agency. ? Actively participate in risk management functions within the agency in conjunction with the VC Human Resources and Payroll & Benefits Departments - including, but not limited to, the timely completion and submission of required documentation of staff/client injuries, FMLA documentation and various personnel corrections/requests. ? Maintain databases on CILA, ICILA & HBS programs, participants and staff to provide accurate reports as required by various funding agencies. ? Develop where necessary and assume overall responsibility for coordinating fiscal reporting systems and submit routine and special reports as deemed appropriate by the VC Fiscal Services Department. ? Assume overall responsibility for coordinating the statistical reporting systems as deemed appropriate by the Administrative Office. ? Train, Schedule and supervise CILA, ICILA & HBS staff. ? Provide coaching, performance evaluations and maintain adequate shift coverage. ? Ensure implementation of Individual Service Plans (ISPs) promote personal independence, and monitor community integration for CILA, ICILA and Home-based participants. ? Maintain facility safety and cleanliness, manage household budgets and client funds, and ensure adherence to state and federal developmental disability program regulations. ? Act as the primary liaison between residents, families, guardians, and external social service agencies, participating in treatment team meetings. ? Qualifications and Experience: ? Must be proficient with Microsoft Word, Excel, PowerPoint, Outlook, and Access. ? Knowledge of telephone protocol. ? Duties require professional verbal and written communication skills. ? Excellent interpersonal skills. ? Strong organizational skills. ? Familiarity with Illinois state mental health, developmental disabilities, aging, youth, and legislative agencies are highly desirable. ? Valid drivers license & clean background check. ? Must be able to obtain CPR/ First Aid Certification. ? QIDP (Qualified Intellectual Disabilities Professional) status may be required depending on program funding. ? Minimum of 1 to 2 years of direct care or supervisory experience working with individuals with intellectual or developmental disabilities. Education: ? Associates or Bachelors Degree in business related field, or 5 years of experience in an administrative or related capacity.