About the Company

Vantage Group Holdings Ltd. (Vantage) was established in late 2020 as a re/insurance partner designed for the future. Driven by relentless curiosity, our team of trusted experts provides a fresh perspective on our clients’ risks. We add creativity to tech-enabled efficiency and robust analytics to address risks others avoid. Vantage provides specialty re/insurance through its operating subsidiaries in Bermuda and the U.S.

Vantage has approximately 350 colleagues in both the United States and Bermuda. We have offices in Chicago, IL, Norwalk, CT, Arlington, VA, Boston, MA, New York, NY and Hamilton, Bermuda. Additionally, we are a highly geographically diverse workforce with colleagues based in 35 states and counting. We fully support work flexibility including remote and hybrid work arrangements.

About the role:

At Vantage, the Vice President, Head of US Healthcare Claims is responsible for the overall management and direction of the claims department in its support of the described line of business or product. The mission of the Claims team is to add creativity to tech-enabled efficiency and robust analytics to address risks others avoid. This role reports to our Chief Claims Officer and is a remote and/or hybrid opportunity based in a Vantage office. Vantage’s US colleagues have the flexibility to work anywhere in the United States (excluding US territories and possessions).

The base salary expectation for this role is between $225, 000 and $265, 000. The actual base salary and title for the selected candidate may be higher, commensurate with the candidate's experience and expectations. Additionally, Vantage offers its colleagues performance-based bonus potential, strong health & welfare benefits, retirement plans with company match, competitive time off plans, a highly flexible work environment, and much more.

Responsibilities & Accountabilities:

• Implement claim best practices for proper and consistent claim performance, compliance and achievement of business goals.
• Implement clear reserving standards and ensure that those standards are continually met.
• Identify issues and trends in the portfolio; take appropriate and/or corrective action where necessary; communicate trends to underwriters, insureds and brokers as well as to other internal stakeholders such as Claims management and actuaries.
• Identify claims with significant exposure and take a more active role coordinating a strategy for an appropriate resolution.
• Implement and observe escalation and reporting protocols as required under appropriate circumstances for those cases which present significant potential exposure.
• Review and approve coverage letters.
• Review and approve large loss reports and reserves up to your established authority.
• Regularly review claims handled by your unit.
• Coordinate with underwriting on current and proposed policy language, accounts and potential new markets to enter.
• Coordinate engagement with internal and external claims counsel and loss adjusters.
• Drive the development, implementation and continuous improvement of all claim programs, metrics, processes, results and initiatives.
• Proactively establish relationships with brokers and insureds in order to maximize the competitive advantage derived from the Claims operation.
• Develop and manage the reputation of Vantage’s claims handling in the market.
• Attend marketing, account renewal, and reinsurance meetings as appropriate in order to communicate our claims handling philosophy and leading position in this area.
• Work closely with the Insurance Leadership Team to provide value-added services to our insureds that reduce our exposure to loss.
• Liaison with Senior Leaders on significant individual claims and trends identified in the overall portfolio.

Ideal Candidate Profile:

• Bachelor’s Degree required.
• Minimum of 15 years of experience in the handling and management of US Healthcare claims.
• Significant experience in progressive positions demonstrating technical, operations, and management skills in the Claims area.
• Experience in collaborating with an executive team.
• Proven ability to improve organizational effectiveness as well as retain, hire, train and develop Claims professionals.
• Strong interpersonal skills, and ability to communicate and manage well at all levels of the organization is essential.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• Technical proficiency is required.

• Advanced knowledge of the insurance industry, claims and the insurance legal, compliance and regulatory environment.
• Developed problem solving and analytical skills.

• Ability to process and adapt to change in a rapid growth new-company environment. Vantage associates are expected to be curious, thrifty, and resourceful to manage through the unknowns of growing a specialty (re)insurance business from the ground up.

Our Vantage Values

Do What’s Right – be a force for good, for our customers, shareholders, colleagues, industry and communities.

Be Relentlessly Curious – ask questions, listen to understand, challenge the status quo, look for ways to say YES, drive innovation, be opportunistic and disciplined.

We’re Better Together – collaborate, be inclusive, supportive, respectful and humble, be a trusted partner internally and externally.

Be Transparent – in who you are, what you think, and how you work, seek and provide alternative points of view, be true to yourself.

Make A Difference – focus on impact, embrace technology, leverage data and analytics as critical assets, act intentionally to deliver on our mission.