$62, 000 - 72, 000 /Yr.
Schedule: Monday - Friday; 8: 00 am - 4: 30 pm
Location: Rogers Park

The Linkage Team Leader will oversee and provide direct supervision to the Linkage Specialists that are responsible for supporting clients in accessing available resources to support living in the community. They will provide direct clinical supervision of team members and manage employee workflow. They will run team meetings, help develop and monitor treatment plans for the team’s clients and develop and administer tracking systems for required documentation to ensure quality service and effective intervention are delivered to Trilogy clients. They will manage capacity and workflows to ensure coverage across service areas; and oversee the day-to-day operations of clients enrolled in special services (i.e. special projects, grants, etc.). The Linkage Team Leader will communicate team expectations regarding linkage, coordination, and level of care needs; and will ensure that employees are well-informed about alternative services in the community. They will provide client-centered, strengths-based, and trauma-informed services to clients with severe mental illness and co-occurring substance abuse/addiction disorders utilizing a harm reduction approach.

Responsibilities

• Provide direct service to clients; and may conduct assessments, intakes, and treatment planning as needed to support department during periods of high utilization
• Provide individual and group supervision to team members to problem solve, train, monitor, and guide their clinical case management and service delivery responsibilities
• Monitor employees’ caseload and ensure that direct reports and the team meet the needs of the clients on the team. Ensure that staff are setting priorities appropriately to best meet client needs.
• Assist in all areas of the Comprehensive Class Member Transition Program, specifically in areas that include community integration, skill building, transition preparedness, and overall recovery support
• Uphold standards and guidelines of the Consent Decree Programs by ensuring employees follow through with submission of required documents and services
• Assist in administrative processes which include performance reviews, disciplinary actions, interviewing, and hiring decisions
• Ensure that accurate and detailed mental health assessments/other documentation are complete based on required timelines (i.e. IM CANS, LOCUS, NOM’s, Service Plans) as required.
• Assist the team with coordinating schedules to ensure all clients that need to be seen are on the schedule.
• Assist with building positive rapport and effective communication with nursing facility staff, MCOs, subsidy providers, UIC-College of Nursing, and Illinois Department of Human Services to support comprehensive, quality care.
• Assist with onboarding new employees and ongoing training to provide quality services to clients.
• Manage process to ensure department meets direct service and documentation requirements. Develop and administer tracking systems for reporting
• Ensure coverage is met for the organization’s service area. Notify Supervisor of capacity issues on teams/programs that may affect flow of client transfers.
• Ensure timely and seamless flow of new clients into the organization.
• Report on trends, client needs, and team updates to Supervisor.
• Provide on-call coverage and immediate crisis intervention as needed
• Work with Supervisor to comply with expectations of various funding sources.
• Communicate effectively with the team for purposes of consultation and information sharing; e.g. report on openings for the team
• Perform other related duties and/or projects as assigned
  
  

Qualifications

• Master’s Degree in Social Work, Psychology, or Counseling preferred
• Bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field preferred
• Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred
• Minimum four years’ experience working with people with mental health and/or substance abuse diagnoses
• IM+CANS certification required
• Valid Illinois driver’s license with daily access to a well-maintained vehicle with $100, 000/$300, 000 liability insurance
• Marketing skills preferred

Benefits:

• FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL Employees
• PAID Maternity/Paternity leave
• Medical Insurance (BCBS of IL)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-Term & Short-Term Disability
• Pet Insurance
• FSA (Health, Dependent Care, Transit)
• Telemedicine
• EAP
• 403(b) Retirement Plan with Employer Match

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.