$64, 000 - 73, 600 /Yr.
Schedule: Monday - Friday; 8: 00 am - 4: 30 pm
Location: Rogers Park
Hybrid Schedule: 3 days in-office; 2 days remote

The Clinical Safety Specialist will assume project implementation and support duties for safety and risk management initiatives. This role will be responsible for managing Trilogy’s incident report response program and will provide compliance monitoring for safety activity across Trilogy sites. This role will support the Emergency Management program by conducting and monitoring disaster drills and supporting the ERT program. This role will provide operational support to clinical risk management program initiatives and will also provide support to the Safety Committee, Critical Incident Reporting Committee, and the Clinical Risk Staffing meetings. This role will assist with training, communication, and improvement projects pertaining to clinical and operational safety and risk management. This specialist will be the go-to staff deployed to address safety/risk issues with clinical teams.

The Clinical Safety Specialist is also responsible for quality assurance and risk management activity involving clinical charting. They will execute internal audits, present trending and summary reports, and make recommendations regarding improvements to processes or results. The Clinical Safety Specialist must demonstrate an aptitude for data management and information systems, and a well-rounded clinical knowledge base.

Responsibilities

• Provide support and guidance to projects convened by the Safety Committee and projects supporting Trilogy’s annual Risk Management goals.
• Serve as the point person for incident report collection and triage, and guide staff in using Trilogy’s incident reporting software. Lead the triage of safety/risk reports and place them in front of the right people. Initiate and track investigations and follow-up activity.
• Deploy to individual teams/sites as needed to conduct targeted investigations, ensure follow-up on safety/risk-related tasks, or to serve as a subject matter expert on safety and risk management issues. Create back-and-forth communication about high-risk processes and improvement opportunities, and in doing so help maintain a living inventory of safety risks and risk management topics.
• Manage the disaster drill campaign each year. Conduct drills when needed, and ensure that drills are completed on time. Conduct compliance activity so drills can be monitored for quality and effectiveness. Orient new ERTs and maintain the ERT roster.
• Provide coordination and support to the Safety Committee, Critical Incident Report Committee, and Risk Staffing Team.
• Coordinate with Facilities staff to ensure the timely completion of internal and external facility inspections as per CARF and other regulatory requirements. Manage a table of responsibilities for site-based safety activity and ensure that all tasks are completed on time. Work with Facilities leadership to ensure a quarterly report on site-based safety risks for the Safety Committee.
• Collect and analyze internal and external data on safety and risk management and create drafts of actionable reports for the Safety Committee, Critical Incident Reporting Committee, and various levels of Trilogy leadership.
• Participate in CPI training program as a trainer and a program co-lead. Personally conduct other safety-related trainings as needed, whether in-person or virtually. Conduct and update the Culture of Safety NSO training.
• Assist the VP with the maintenance and development of safety-related policies, procedures, and instruction manuals.
• When restrictions are placed on clients or sites, ensure that all new or revised restrictions are properly communicated with clinical, medical, administrative, security, facility, and other relevant staff
• Participate in the preparation, execution, and follow-up for accreditation and certification surveys/audits.
• Support the Quality Team with completion of medication audits, mortality reviews, visits to clinical or administrative teams, site visits, targeted investigations, change management tasks, and internal communication.
• Coordinate with and educate employees regarding documenting medical necessity for services being requested for authorization, by partnering with clinicians to ensure documentation is timely and supports the services identified.
• Acts as a resource to other departments regarding utilization management matters, coverage guidelines, and assisting as needed with clinical or claims issues.
• Participate in meetings, committees, and work groups as needed.
• Perform other related duties and/or projects as assigned.
  
  

Qualifications

• Bachelor’s degree in Social Work, Psychology, Counseling, or health related field required, Master’s degree preferred.
• Licensed Clinical Professional Counselor or Licensed Clinical Social Worker in Illinois preferred.
• Minimum two years’ experience in a healthcare, social services, or non-profit setting, preferably in a clinical/environmental safety or risk management role.
• Ability to spend minimum 2 days per week on site, with availability for more on site days as work duties require.
• Experience in reviewing health care services for medical necessity in a clinical setting or in a utilization management role or similar activities preferred.
• Excellent interpersonal, organizational and oral/written communication skills, and ability to engage with stakeholders at all levels.
• Knowledge of change management is preferred
• Superior ability to collaborate and interact with other programs/departments
• Experience with developing workflows and/or processes highly preferred
• Maintenance of confidentiality and adherence to HIPAA regulations
• Detail oriented and ability to complete projects with strict deadlines
• Advanced computer skills in Microsoft Office applications, and ability to learn new computer systems

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.