Customer Service Representative

Posted: Friday, 11 July 2025
Valid Thru: Sunday, 10 August 2025
Index Requested on: 07/11/2025 19:22:17
Indexed on: 07/11/2025 19:22:17

Location: Assumption, IL, 62510, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

The GSI Group is hiring!

Description:

Grain & Protein Technologies is a global organization with nearly 4, 000 employees who develop technological solutions for farmers. Through products such as silos, grain drying and moving equipment, and connected controllers to improve animal welfare, the company's mission is to provide smart solutions to ensure sustainable agriculture.

The North America team is seeking a Customer Service Representative for ourAssumption, IL facility. As the Customer Service Representative, you will be the voice of our Dealers within our Grain organization. Your work will be focused on providing exceptional customer service while processing purchase orders within a defined territory.

Your Impact
  • Be a member of a team supporting our Dealer's needs in a defined geographical territory.
  • Process purchase orders and coordinate lead times across several product lines.
  • Serve as conduit between dealers and GPT to solve dealer concerns and issues.
  • Coordinate post sales activities by gathering information and engaging the appropriate internal teams.


Your Experience and Qualifications
  • Bachelor's degree in Agriculture, Business, Marketing, or Sales is preferred but not required.
  • Strong interpersonal skills. Can approach people proactively to solve problems.
  • Able to quickly adapt to a fast changing environment.
  • Strong problem solving skills and attention to detail.
  • Customer focused.
  • Self-driven and accountable.


Your Compensation and Benefits

Expected annual salary for this role will be $45, 000 - $55, 000, plus a 5% bonus target. This is dependent upon job related knowledge, experience, and skills.

Benefits will include the ability to elect health care and wellness plans, dental and vision plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays, paid time off, health savings and flexible spending accounts, reimbursement for continuing education, life insurance, and other supplemental insurance plans.

Your Workplace and Travel

You will be working a hybrid role based in Assumption, IL.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now!

Grain & Protein Technologies is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.Grain & Protein Technologies designs, manufactures, and markets grain and seed storage equipment as well as feeding, ventilation, and control systems for worldwide protein production, principally poultry, swine, and egg.

The Company is the largest manufacturer of grain and seed processing and storage equipment in North America and is among market leaders in South America. Grain & Protein Technologies is also one of largest global providers of protein production equipment for swine and poultry producers. Solutions that the Company provides are mission critical to agribusinesses seeking to maximize quality, yields, and value of their products.

Grain & Protein Technologies markets its agricultural equipment primarily under its GSI, AP, Cumberland, Tecno, and Cimbria brands in more than 100 countries through a network of over 1, 000 independent dealers.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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