Sidwell is recruiting for the remote-based position of GIS Project Manager. If you have a solid background in tracking and delivering projects, ensuring a high degree of customer satisfaction plus a passion for excellent customer service let’s have a conversation.

This critical position will be responsible for managing the customer relationship during implementations and ensuring a high degree of customer satisfaction.

They will collaborate with stakeholders and internal teams to deliver projects on schedule and within the budget while meeting scope requirements. They will possess excellent communication skills and proven problem-solving skills.

The successful candidate will be customer focused, results-driven and can manage multiple projects at once to successfully deliver on project commitments. Sidwell is dedicated to providing customers with the most encompassing GIS solutions and support in the industry.

This position is budgeted for a starting salary between $65, 000-75, 000/year based on experience.

An understanding of Esri technology, solutions, and concepts is highly encouraged along with an inquisitive and driven mindset to be the best.

What Your Impact Will Be:

Project Planning, Scope Management, & Process Improvements

• Demonstrate outstanding project control, ensuring that project plans/schedules, project budgets, and scope control all exceed expectations.
• Effective project management provided through, impact analysis, project scope negotiations, managing expectations of evolving project requirements
• Identify, analyze and assess business opportunities, processes, and workflows for process improvements

Project Delivery & Critical Issue Resolution

• Adhere to the schedule of work for all phases ( and refine as a project journey progresses) of the project including start-up and post-implementation follow-up.
• Be knowledgeable on project deliverables and contractual documentation to ensure obligations and expectations are met.
• Prioritize project needs based on tasks outstanding, obstacles or barriers, budgets, resources and deadlines.
• Coordinate resolution of project issues and/or delays to reduce the impact on the project and ensure timely implementation.
• Additional learning opportunities as the project evolves.

Client Management & Leadership

• Responsible for all aspects of the project delivery, including managing the scope of the project and changes to the project deliverables, while ensuring client satisfaction and organizational profitability.
• Regular communication of project updates, critical issues, implications, and progress to our clients and our leadership team.

What We Are Looking For:

• At least 3-5-years relevant experience in managing multiple concurrent projects in a services-based firm.
• Proficiency in Microsoft products – including but not limited to Outlook, SharePoint, Word and Excel.
• Proficient in creating and controlling project schedules.
• Excellent communication, presentation, and organizational skills.
• Excellent customer service.
• Strong interpersonal skills and multi-tasking abilities.
• Adept at conducting research into project-related issues.
• Critical thinking and problem-solving skills.

• Ability to manage multiple projects concurrently

What would make you stand out:

• Experience managing or delivering GIS projects
• Experience working in the Public sector
• Esri solutions knowledge & experience
• Local Government solutions knowledge & experience
• Experience working in a PMO