Key Responsibilities

Solution Consulting & Technical Sales Support

• Partner with Account Executives and Channel Partners to identify customer requirements and develop compelling, technically accurate solution proposals.
• Lead product demonstrations, proof-of-concept (POC) engagements, and pilot deployments for prospective customers.
• Respond to RFPs, RFIs, and security questionnaires with detailed, high-quality technical responses.
• Translate complex technical capabilities into clear business value for both technical and non-technical audiences.

Customer & Partner Engagement

• Conduct technical discovery sessions to understand customer environments, pain points, and integration requirements.
• Serve as the primary technical point of contact throughout the pre-sales engagement lifecycle.
• Build and maintain strong relationships with key stakeholders at target accounts, system integrators, ISVs, and VAR partners.
• Deliver training and enablement sessions to channel partners to build technical sales capacity.

Product & Market Expertise

• Develop and maintain deep expertise in rf IDEAS product lines, including WAVE ID® readers, SDK/API capabilities, and integration architectures.
• Stay current on industry trends in physical access control (PACS), logical access control (LACS), identity & access management (IAM), and healthcare/enterprise IT security.
• Provide competitive analysis and positioning guidance to the sales and product teams.

Cross-Functional Collaboration

• Communicate customer feedback, feature requests, and market insights to Product Management and Engineering.
• Collaborate with Marketing to develop technical collateral, case studies, white papers, and demo assets.
• Support trade shows, webinars, and industry events as a technical spokesperson for rf IDEAS.

Required

• 2-4 years of experience in a pre-sales, solutions engineering, or systems engineering role within the security, identity, or access control industry.
• Solid understanding of contactless credential technologies including RFID, smart card standards and associated protocols.
• Familiarity with physical access control systems (PACS), single sign-on (SSO), multi-factor authentication (MFA), and enterprise identity management platforms.
• Experience with software integration concepts including APIs, SDKs, middleware, and USB/serial communication.
• Proven ability to deliver compelling technical presentations and product demonstrations to C-level, IT, and security audiences.
• Excellent written and verbal communication skills.
• Ability to travel up to 30–40% as required.

Preferred

• Familiarity with CRM and SE platforms
• Relevant technical background or certifications
• Exposure to enterprise sales cycles of 3–12+ months involving multiple stakeholders and complex procurement processes.

Physical Demands: None specified

Work Environment: Hybrid

Benefits:

• Health, Dental, Vision
• Employer Paid Life/STD/LTD
• 401K + Company Match
• Employee Stock Purchase Program
• Educational Assistance
• Competitive PTO Package & Paid Company Holidays
• Wellness Program

Behavioral Assessment

In addition to supplying us with your resume, we ask that you take our Behavioral Assessment through Predictive Index by going to the following link:

https: //assessment.predictiveindex.com/bo/B3WV/PreSalesEngineer_Mar2026_195733

Tips:

1. Complete the assessment in a quiet place, free from interruption, in one session
2. Take as much time as you wish to complete this assessment— typically takes < 7 minutes
3. Please use one of the following browsers: Internet Explorer, Firefox, Safari, or Chrome

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.