Medical Front Desk Assistant- O'Fallon

Full-Time | HSHS St. Elizabeth's Hospital O'Fallon, IL Professional Therapy Services, Inc. is seeking a Medical Front Desk Assistant / Medical Receptionist to support operations at our outpatient therapy clinic in O'Fallon, IL. This role is ideal for someone with medical office, patient scheduling, or healthcare front desk experience who enjoys working in a fast-paced clinical environment while providing excellent service to patients and providers. Job Responsibilities Schedule and coordinate patient appointments for therapy services Greet patients and provide professional front desk support Answer phones and route calls to therapists and staff Enter patient charges and assist with billing documentation Print and manage daily therapy schedules Process physician orders and communicate with referring offices Maintain accurate patient records and documentation Fax, file, and distribute medical paperwork as needed Assist therapists and clinical staff with administrative tasks Maintain a clean and organized front office Qualifications Required High school diploma or equivalent Strong customer service and communication skills Ability to multitask in a busy healthcare setting Basic computer skills (word, spreadsheets, scheduling software, EMR) Preferred 1+ years of medical front desk, medical receptionist, or healthcare administrative experience Experience with patient scheduling or medical billing Knowledge of HIPAA and patient confidentiality standards Ideal Candidate Organized and detail-oriented Friendly and professional with patients and staff Comfortable working in a fast-paced outpatient clinic Reliable team player with a positive attitude About Professional Therapy Services, Inc. Professional Therapy Services, Inc. provides high-quality therapy services in a supportive, patient-focused environment. Our team is committed to delivering excellent care while maintaining efficient and professional clinic operations. Professional Therapy Services, Inc. is an Equal Opportunity Employer. Learn more at: www.ptsinc.org