About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22, 000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Job Summary:

Responsible for operational support and client service for Integrated Training Solutions (ITS) clients. Focuses on the day-to-day processing of client queries, through to ad hoc projects and onboardings or implementations. Serves on large and/or complex projects. Supports ITS Sr. Technical Manager in ensuring operational efficiency, focuses on the day-to-day operation of the department. Carries out complex activities with significant financial, client, and/or internal business impact.

Work Model: Hybrid

Major Duties:

• Responsible for supporting the operational/technical components of the Integrated Trading Solutions offering.
• First point of contact for dealing with ad hoc queries from ITS clients and responds to inquiries in a timely fashion, liaising with internal teams (e.g. sales traders, technology, operations, data or compliance) as needed.
• Ensures that ITS services are delivered in line with SLA/SLD requirements.
• Maintenance of ITS Client information and understanding of client operating models.
• Responsible for project management of large-scale onboardings and coordination across teams incl all system connectivity, trading systems, custodian and broker setup as required.
• Expert at trade lifecycle, designing and suggesting operating models to ITS clients.
• Maintaining relationships with third party providers and oversight of client deliverables.
• Coordinate regular touchpoints with clients and support due diligence requests and oversight.
• Project management on strategic initiatives and ad hoc development items.

Knowledge:

• Excellent oral and written communication skills are required. Functional / Industry Knowledge is required.
• Analytical and problem solving skills are required.
• Be able to work as part of a team with minimal supervision.
• Accuracy and attention to detail are critical. Must have good project management and communication skills and have strong working knowledge of the firm, the industry and technology.

Experience:

• 4+ years in financial services
• A College or University degree and/or relevant work experience is required
• FINRA Securities Industry Essentials® (SIE®) Exam, Series 7TO (Top-Off) and Series 63 are required (or ability to obtain within 90 days of hire).

Salary Range:
$83, 100 - 141, 300 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.