Essential Job Functions
The following duties are normal for this position. The incumbent may perform some or all of these duties however; it is not an exclusive or all-inclusive list. Other duties may be assigned.

• Manages/monitors and analyzes inventory and customer forecasts to initiate production scheduling and/or material orders, working closely with key stakeholders
• Supports overall client pricing strategies including negotiating pricing with external vendors
• Ensures timely order entry and proactively manages order timelines for assigned account(s)
• Receives and responds to customer complaints and processes appropriate corrective actions
• Proactively monitors open orders to advise key stakeholders of possible lead time challenges
• Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives
• Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory
• Prepares purchase orders for outside materials
• Prepares and reviews required business reports
• Supports continuous improvement initiatives

Education & Experience

• Bachelor's degree required
• Some relevant experience required

Knowledge, Skills & Abilities

• Ability to design, implement and execute business processes and associated applications
• Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty
• Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department
• Familiarity with organization's policies, standards and procedures guiding customer interactions
• Knowledge of practices, tools, and techniques for communicating with a customer
• Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests

Physical Requirements & Work Environment

• Primarily works in an office environment with occasional time spent in a production and/or warehouse setting
• Position may be based at Menasha Packaging site or customer location

The expected salary range for this position is $67, 594 - $ 84, 493 annually. This role is also eligible for an annual incentive plan and for a full benefits package including medical, dental, and vision insurance; basic term life, AD& D, Short and Long term disability; EAP; 401(k) retirement savings plan; PTO and paid holidays.

All Menasha Packaging employees must conduct their work in a manner that complies with all legal standards and meets customer expectations. They will maintain quality standards by establishing, enforcing and adhering to organizational standards set forth in published policies, procedures and processes.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Menasha Packaging is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with employer.