Join JPMorganChase as a Collateral Services Analyst and make a meaningful impact on our lending operations. This role offers exceptional career growth and skill development opportunities within a supportive, innovative team. You'll collaborate with talented professionals, expand your expertise, and help shape the future of our loan portfolio. Advance your career while contributing to a culture that values your skills and encourages mobility.

Job Summary
As a Collateral Services Analyst within our team, you play a vital role in ensuring the integrity and efficiency of our lending services. You will work closely with both internal and external stakeholders, using your conflict management and critical thinking skills to resolve issues and deliver high-quality results. We value collaboration, resilience, and time management, and you'll be part of a team dedicated to maintaining the quality of our loan portfolio through meticulous collateral management.

Our team supports a wide range of commercial lending activities, focusing on post-closing document review and collateral management. You'll engage in process improvement initiatives, partner with market and external partners, and contribute to operational excellence. This role provides exposure to complex lending scenarios and opportunities to develop leadership skills.

Job responsibilities

• Manage and process loan collateral by adhering to established guidelines and procedures, ensuring accuracy and compliance
• Track team performance indicators and generate reports for stakeholders
• Review and analyze collateral reports, identifying discrepancies or issues
• Assist with attestations and updates to procedures and supporting documents
• Participate in staff and partner meetings
• Map processes and perform quality reviews using Visio
• Assist and resolve escalations
• Research and respond to internal inquiries for prompt customer resolution
• Understand and adhere to Bank policies, compliance, and regulatory requirements
• Meet and exceed established Service Level Agreements, exercising judgment and prioritization
• Participate in projects and working groups as required

Required qualifications, capabilities, and skills

• 5 years of prior loan operations experience in banking or financial services industry
• Foundational knowledge in commercial lending loan documentation
• Familiarity with mainframe loan systems and commercial lending loan accounting systems
• Emerging proficiency in conflict management
• Developing critical thinking skills
• Strong attention to detail and organizational skills
• Work with a sense of urgency and seek constant improvement
• Strong internal and external customer service skills
• Team oriented, readily shares information and assists others

Preferred qualifications, capabilities, and skills

• Expertise in stakeholder management and emotional intelligence
• Ability to manage time effectively and maintain resilience
• Experience in providing guidance to others and fostering collaboration
• Skill in leveraging AI and machine learning to enhance lending processes

Required or Additional Information

• Visa sponsorship is not available for this position.
• Work schedules will be full-time in office, on a 40-hour per week schedule.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Chicago, IL $59, 470.00 - $85, 300.00