SummarySell, build, and maintain customer and sales base within specified territory to all inquiries by performing the following duties.
Essential Duties and Responsibilities: - Contact and visit customers to build and maintain relationship by email, phone, fax, letter, and personal visits.
- Compiles list of prospective customers for use as sales leads, based on information from account lists, business directories, and other sources.
- Generates written quotes with supporting correspondence to qualified prospects and follow up until, the order is placed, lost or opportunity is closed.
- Talks with existing customers to determine current/future needs and current satisfaction and build relationship.
- Introduces new products to clients and prospects using samples or catalog, displays or demonstrates product, and emphasizes salable features.
- Quotes prices and credit terms established and prepares sales orders as necessary.
- Communicates with warehouse as to estimate date of delivery of product to customer.
- Helps in gathering of current marketplace information on pricing, products, merchandising techniques, etc. for Sales Manager.
- Resolves customer complaints by investigating problems, developing solutions, making recommendations to management.
- Maintain technical knowledge by reviewing professional publications, attending educational workshops, establishing personal networks, participating in professional societies.
- Attend sales meetings as required. Maintains open communication with Sales Manager as to whereabouts for scheduling purposes.
- Maintain Outlook calendar day, prepare call reports weekly and keep vehicle/maintenance log and expense accounts on a monthly basis.
- Cover customer service duties as needed in the absence of other customer service personnel.
- Other duties as assigned by Sales Manager.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Associate's degree or equivalent from two-year college or technical school; or one to two years of related sales or customer service experience and/or training; or equivalent combination of education and experience. Background in the plastic industry a plus. Must have a valid driver's license and driving record that is acceptable to the company's insurance policy.
Travel Requirements: This role may require travel to customer or supplier sites as needed
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Indelco operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3, 000 suppliers and 15, 000 customers, over 90 brand companies, and close to 1, 700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us? Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
Please see the job description for required or recommended skills.
Please see the job description for benefits.