Customer Service Coordinator

Posted: Wednesday, 18 March 2026
Valid Thru: Friday, 17 April 2026
Index Requested on: 03/18/2026 14:32:27
Indexed on: 03/18/2026 14:32:27

Location: Urbana, IL, 61802, US

Industry: Automotive Sales and Repair
Occupational Category: 43-4051.00 - Office and Administrative Support
Type of Employment: FULL_TIME

Flex-N-Gate is hiring!

Description:

Scope of the Position
Perform tasks and functions related to normal daily operation of Corporate Purchasing department and daily operation of Corporate Business Center.


Responsibilities
• Document and maintain policies and procedures for Purchasing functions.
• Process requests to add and modify vendors for Flex-N-Gate facilities through Program Lifecycle Management (PLM) system.
• Document and maintain policies and procedures for vendors in compliance with TISAX regulations.
• Review and validate vendor information as needed, making corrections and adjustments as necessary.
• Obtain and maintain vendor documents as per established procedures.
• Process EFT setup-related data relative to vendor maintenance.
• Maintain corporate data and provide necessary assistance/troubleshooting for users in Purchasing related systems.
• Develop, improve, and maintain global standards for vendor management and purchasing processes with input from Flex-N-Gate manufacturing facility personnel and Corporate Purchasing Group.
• Perform department-related duties as required to ensure efficient operation.
• Working knowledge of computer systems, office equipment, and basic office management.


Qualifications
• Degree / Diploma in Manufacturing or related field.
• 2 to 10 years of experience in purchasing activities in a manufacturing or similar fast-paced environment.
• Ability to work well in a team with task-focused orientation and strong sense of delivery of work/project. Supervisory experience would be an asset.
• Strong organizational and time-management skills with solid interpersonal and communication skills (both verbal and written).
• Proficiency with database applications and administration systems, specifically Microsoft Office.
• Knowledge of automotive industry is a plus.
• Knowledge of AS400 or similar ERP computer system.
• Proven attention to detail; detail-oriented and punctual with deadlines.
• Ability to perform high quality work in short time frames.
• Knowledge and demonstrated skills in computer operation and basic purchasing understanding.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Requirements

  • High School Diploma/GED
  • 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
  • Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset
  • Strong organizational and time-management skills
  • Strong interpersonal and communication skills (both verbal and written)
  • Proficiency with database applications and administration systems, specifically Microsoft Office

Benefits:

Please see the job description for benefits.

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