Essential Job Duties and Responsibilities:

• Perform customer-focused fieldwork, including observations, interviews, and contextual inquiries in support of an ongoing program of discrete, but potentially related, growth initiatives.
• Collect and analyze quantitative and qualitative data to uncover patterns, themes, and insights related to customer Jobs-To-Be-Done. Identify the relationships between customer’s work and their choice of specific solutions, including technical and purchase process aspects of the extant solution.
• Collect and synthesize business intelligence data from available industry reports, public information, interviews, field reports, or purchased sources
• Identify and analyze macroscopic trends with potential business strategy implications.
• Become a subject matter expert of customer Jobs To Be Done and operating contexts that are adjacent to those performed by our current products.
• Perform secondary research to complement primary findings and provide a comprehensive view of the market and customer landscape.
• Collaborate with product managers, engineers, channel partners, and other stakeholders to translate research findings into actionable recommendations for new product/market development.
• Present research findings to senior executives and business unit partners through reports, presentations, and workshops.

Position Requirements:

• Bachelor's degree in Math, Physics, Electrical Engineering, Mechanical Engineering, or a related discipline required.
• 1-4 years of experience in new product development or a related field is essential.
• Must have strong technical, analytical and critical thinking skills.
• Excellent verbal and written communications skills with good business acumen and presentation skills required.
• Ability to work independently and effectively as part of a multidisciplinary team.
• Proficiency in qualitative research methods and tools is vital.

Preferred Qualifications:

• Academic experience in experimental Psychology or Sociology, or other disciplines involving direct engagement with human subjects for research purposes.
• Experience with user-centered design processes.
• Experience in B2B or B2G sales.
• Proven mechanical aptitude and ability to demonstrate understanding of mechanical products required experience in formulating and conducting experiments is a plus.
• Comfort engaging with strangers in discussions about their work.
• Able to engage in collaborative inquiry and maintain sustained, effective dialogue with stakeholders to drive for results and strategic direction.
• Knowledge of some or all the industries in which Federal Signal operates.
• Entrepreneurial experience (either inside or outside of a startup company); candidate must be a self-starter and be able to operate independently on tasks.

Benefits of Employment

In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including: annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke-free, drug-free workplace.

About Us

Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material, cleans infrastructure, and protects the communities where we work and live. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Downers Grove, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit: www.federalsignal.com.

The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, contact Human Resources at HR@federalsignal.com. All other applications must be submitted online.

Salary Range:

$65, 000 - $75, 000

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Experience

• 1 - 4 years: Experience in new product development or a related field

Education

• Bachelors or better in Mathematics or related field

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.