As a premier global food provider, the OSI Group partners with the world's leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.

The salary range posted represents the low and high end of OSI's salary range for this position. Salaries will vary based on various factors, including but not limited to, location, education, skills, experience and performance. Base salary is one component of OSI's overall total rewards package. Other components may include bonuses, special pay programs, comprehensive time off, 401k with match and a full suite of benefit offerings for you and your family.

This role is responsible for ensuring the stability and integrity of O365 Tenant Managment, Hyperconverged Infrastructure, VMWare, Azure, Endpoint Management, and automation scripting. In addition, the Systems Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all Infrastructure systems. This individual will also analyze and resolve hardware and software problems in a timely and accurate fashion and provide end user training where required.

Job Responsibilities

• Job is an individual contributor and has no direct reports.
• Maintain company servers, UPSs, VMWare environment and other systems.
• Configure Infrastructure systems to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Monitor server performance and troubleshoot problem areas as needed.
• Collaborate with management and department leaders to assess near- and long-term infrastructure capacity needs.
• Create and maintain documentation as it relates to infrastructure systems, processes, and inventory.
• Assist, when necessary, with installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
• Manage servers, including Active Directory, cloud, e-mail, print, application and backup servers and their associated operating systems and software.
• Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration, usage, and disaster recovery.
• Maintain current knowledge of infrastructure products, services, and best practices to remain abreast of developments in systems technology.
• Perform server asset management, including maintenance of infrastructure component inventory and related documentation and technical specifications information.
• Oversee new and existing equipment, hardware, and software upgrades.
• Participate in managing all infrastructure security solutions.
• Perform server and security audits, and system backups and recovery.
• Provide guidance to junior members of the team.
• This role has the responsibility to understand and place in practice appropriate safety procedures. This responsibility is achieved through education, training, use of protective equipment (as applicable) and by following safety policies, regulations, standards, and laws.
• Perform other duties as assigned.

Experience & Skills

• 3-5 years of experience in related field is preferred.
• Excellent proficiency in all Microsoft Office Suite Products.
• Strong, hands-on technical knowledge of operating systems, including Microsoft and VMWare ESXi.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Excellent hardware troubleshooting experience.
• Extensive application support experience with Active Directory, PowerShell scripting and group policy.
• Knowledge of applicable data privacy practices and laws.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed, with keen attention to detail.
• Proven analytical and problem-solving abilities.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Strong interpersonal, written, and oral communication skills.

Education

• BA/BS or equivalent is preferred.

Work Environment

• Work is generally performed within a business professional office environment, with standard office equipment available.
• Work conditions are typical of an office environment.
• This role does not require any domestic travel
• Position may require the physical agility of lifting up to 50 pounds
• Position may require frequent and/or infrequent of bending, squatting, pushing, pulling, stretching/reaching, use hands or fingers, talk, hear, feel objects, tools, controls, and standing/walking on concrete flooring.
• Position may require the physical ability to stand/walk for Less than 4 hours.