The Business Support Specialist plays a crucial role within the organization, working primarily to ensure the efficiency and efficacy of business processes. This position bridges the gap between various departments, streamline operations, and helps the organization run smoothly. The Business Support Specialists significantly contribute to the overall success and productivity of the company. This position will play a significant role in supporting the Spanish speaking team members.

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be required by his/her supervisor.

• Provides administrative and operational support to ensure smooth business operations.
• Manages databases, scheduling meetings, handling correspondence, and preparing reports.
• Acts as a liaison between different departments, vendors, and customers. This may involve managing phone calls, emails, and other forms of communication.
• Administers medical insurance, by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.
• Scale Operations Support
• Manufacturing Production Entry
• Orients new Spanish speaking employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.
• Supports the Spanish speaking team members with payroll and HR questions.
• Assists in translation of documents.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Performs general administrative duties as assigned by upper management on site.

Equal Opportunity Employer
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