Essential Duties

• Provide general administrative and clerical support.

• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.

• Answer telephone calls and take messages or forward calls.

• Check visitors in and direct or escort them to specific destinations.

• Inform other employees of visitors' arrivals and cancellations.

• Maintain visitor sign- in log.

• Handle incoming and outgoing mail

• Schedule appointments and maintain meeting room bookings.

• Maintain and tidy the concierge area. • Perform other duties as assigned.

• Agree not to disclose residents' protected health information and promptly report suspected or known violations of such disclosure to the Executive Director.

• Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.