Why work for First Federal Bank?

Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years. Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members! Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance. Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve. In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003. For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.

Essential Duties and Responsibilities

• Review, verify, and ensure quality control of all new deposit accounts, new customer records, and maintenance completed, to ensure accuracy, receipt of necessary documentation, and regulatory compliance.
• Track missing and/or incomplete account or customer record items.
• Review legal documentation to assist branch staff with understanding information presented.
• Review and ensure quality control of teller transactions and supporting documentation.
• Provide timely and thorough support to branch staff seeking assistance via phone, email, and Microsoft Teams to include system navigation for conducting transactions, creating customer records, maintenance, and account set up.
• Perform general clerical duties and complete other department tasks, as assigned.
• Make recommendations as needed to improve efficiencies & productivity.
• Continually develop and maintain a working knowledge of internal policies and procedures.
• Perform all job duties and maintains compliance with all banking acts, laws, and regulation as applicable to your position.

Non-Essential Duties and Responsibilities

• Work on special projects requested by Deposit Operations Manager.
• Cross train with Deposit Operations staff to back up as needed.

Qualifications Required

(Required education may be satisfied by experience and/or working knowledge)

A high school diploma or equivalent. One year of banking experience. Basic knowledge of Microsoft Word, Excel, Outlook, and Power Point.

Physical Requirements and Working Conditions

Sitting for extended periods of time, requires close visual acuity and the ability to work and operate computer applications and equipment including copy machine, telephone, scanner, or other basic business equipment. Ability to lift items that weigh around 20 lbs. (e.g. boxes of copy paper/files, currency counters, etcetera). Ability to perform repetitive finger, hand, and arm movements. The job is within the normal office environment range. Some travel is required for branch/department visitations.

Qualifications Preferred

Two years of banking experience to include new accounts. Intermediate knowledge of Microsoft Word, Excel, Outlook, and Power Point.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)