Operations Manager, Manufacturing

Operations Manager Summary The Operations Manager will manage, coordinate, and leadbusiness activities across all departmentsat our Waterloo, Iowa location. The Operations Managerleads employees at the location and oversees overall operational performance forassigned shifts. The Operations Manager isdirectly responsiblefor shift performanceregardingSafety, People Management, Manpower, Quality, Customer Satisfaction, and Industrial Hygiene. TheOperations Manageroverseesassociatesacrosstwo shifts.This role reports to the Plant Manager. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Enforcedepartment-leveltracking, reporting, and control of the DART rate(Days Away, Restricted, or Transferred rate)for each department. Support and conduct safety investigations and meetingsas necessary. Ensure Department Managers comply withand enforce all standard safety practices. Ensure Department Managers maintainan organized and clean work environment in compliance with 6s workplace organizational standards. Inspect and monitorthat key departmentobjectivesare properly reported via the Shop Floor Management (SFM) process. Oversee and direct communication with the customer to address customer complaints and concerns; resolve problems and escalate issues as required. Interact with customers daily. Address and control the cost of poor qualityattributed to the shift. Key indexes include scrap, downtime, detention, and premium freight. Finalize daily plans and workloads with Department Managers to ensure daily goals and objectivesare achieved. Maintain, complete, and submitaccuratetimekeeping records for all employees within the designated span of control. Ensure Department Managers consistently enforce company policies.Monitor, measure, and report the performance of salary employees within the designated span of control. Create and administer performance reviews as prescribed bycompany practice. Partner with Quality, Materials, and Operations to perform root cause analysis and drive improvement. Execute coaching and feedback to maximize employee performance. Establish and maintainpositive employee relations and employee involvement. Develop continuous improvement processes to improve Key Performance Indicators (KPIs).Participate in all TVS SCS quality and excellence initiatives. Competencies Exceptional Leadership and development skills Conflict resolution Engagement skills driving employee interactions; ability to motivate and lead large teams of people toward a common set of objectives. Written communication proficiency: Ability to createdata-drivenreports Oral communication proficiency: Large and small group communication / Internal and external documentation High levelof initiative /High levelofjudgment Independent decision-making skills working with ambiguous data Results-driven Organized / Ability to multi-task Flexibility / Adapt to continuous change Ability to capture and report data / Recognizing trends Adaptive problem solving driven from a data-based approach Ability to monitorand manage individual and group expenses Comprehension of linked supply chain process and decision impacts to upstream and downstream processes/customers.Strong business acumenCreative complex problem solving Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing this job, the employee must regularly communicate verbally and listen regularly. They will often need to stand, walk, and use their hands for tasks, which may include gripping, handling, or feeling objects, as well as reaching with their hands and arms. Occasionally, the associate may need to lift items weighing up to 51 pounds, while any weight greater than 51 pounds will requireassistance. Specific vision abilities required by this job may include close vision, distance vision, colorvision, peripheral vision, depthperceptionand ability to adjust focus. While performing the duties of this job, the employee isfrequentlyrequired to walk, occasionallyrequiredto sit or stand; climb or balance; and stoop, kneel, crouch or crawl. Theemployeemay occasionallybe requiredto lift 51 pounds, anything greater than 51 pounds requiresassistance. Specific vision abilities required by this job include close vision, distance vision, colorvision, peripheral vision, depthperceptionand ability to adjust focus. Work Environment This job is performed in a complex manufacturing environment with multiple workstations, heavymachineryand frequent forklift traffic. The facility is subject to seasonal temperature changes. Employees must wearappropriate personalprotective equipment (PPE), including steel-toed shoes and anyadditionalequipment as specified by company safety guidelines. The work will be divided between office and manufacturing settings. Position Type/Expected Hours of Work Full-time, Exempt. Schedule flexibility for extended or unplanned work hours is required. Expected work hours: 8: 00 AM - 4: 30 PM CST Travel Limited travel between locations is required for this position. Education and Experience Bachelors degree in Business Administration/Management, Supply Chain, or a related field 6+ yearsofrelevantexperience in a manufacturing, production, or logistics environment. 4+ years ofdemonstratedleadership or supervisory experience. Must have strong computer skills and operational knowledge of Microsoft Office applications (Word, PowerPoint, Excel, and Outlook). Knowledge of electronic timekeeping systems (Kronos, ADP, Gusto, Paypro). Working knowledge of an ERP (SAP, Great Plains, Dynamics, etc.) and Warehouse Management Systems (WMS). Knowledge of OSHA standards and proven safety record. Knowledge of ISO quality systems. Ability to create and use mathematical equations to compute productivity reports. Ability to create comprehensive reports directly impactingbusiness performance. Hands-on experience in a manufacturing environment involving tire and wheel operations is strongly preferred. Other Duties Please notethat this job description is not designed to cover orcontaina comprehensive listing of activities, duties, or responsibilitiesrequired ofthe employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. TVS SCS NA is committed to cultivating a diverse and inclusive culture as an EEO employer. The TVS SCS NA team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law within any employment practices. We are pleased to provide reasonable accommodations to applicants; please contact [Hope Molyneaux, JMolyneaux@tvsscs.com] torequest a reasonable accommodation. The employee selected for this role must be able to perform theposition's essential functionssatisfactorily. Ifrequested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. TVS SCS NAcomplies withthe CPRA: CALIFORNIA PRIVACY NOTICE https: //www.tvsscs.com/wp-content/uploads/securepdfs/2023/02/CALIFORNIA-PRIVACY-NOTICE-1_18_23.pdf