Service Technician - Commercial Garage Doors

Commercial Garage Door Service Technician WD Door of Ankeny, IA is looking to hire a Commercial Garage Door Service Technician to repair and service overhead garage doors in commercial settings. If this sounds like the right opportunity for you, apply today! About WD Door WD Door is a family and employee-owned overhead door company. With more than two decades of experience, our trained and certified technicians install, service and repair hundreds of residential and commercial garage doors every year. WD Door is part of the Kinzler Corporation family of companies - installing building products, distributing building materials, and servicing and installing commercial and residential garage doors. With locations all across the United States, we have a long track record of hiring, promoting, and retaining exceptional team members who match our core values. A job in construction can be extremely rewarding! You play a role in building the stuff people depend on. Every day is something new - every job site brings different, interesting challenges. Using both your mind and your hands, you have the chance to learn new things every day and advance your career! We offer competitive salaries, a full benefits package, and a comprehensive program to foster your professional growth. Roles & Responsibilities: · Provide garage door & garage door operator commercial service with exceptional customer service · Service and Repair: · Perform diagnostics, troubleshooting, and repairs on malfunctioning or damaged garage doors and their components. · Identify and resolve issues related to door openers, springs, cables, tracks, rollers, sensors, and other hardware. · Lubricate moving parts to ensure smooth and noise-free operation. · Replace worn-out or broken parts, including hinges, rollers, cables, and springs, to restore optimal functionality. · Conduct preventive maintenance inspections to detect potential problems and recommend appropriate solutions. Customer Service: · Interact with customers in a professional and courteous manner, addressing their inquiries, concerns, and service requests. · Educate customers on proper operation and maintenance of their garage doors to maximize their lifespan. · Offer recommendations for garage door upgrades or enhancements to meet customers' specific needs. Documentation and Reporting: · Maintain detailed records of all installations, repairs, and service calls, including parts used, labor hours, and customer information. · Collaborate with the team and management to share knowledge and information regarding technical issues, best practices, and industry updates. Safety and Compliance: · Adhere to safety guidelines and protocols while working with garage door systems and related equipment. · Ensure compliance with building codes and regulations during installation and repair processes. · Stay updated with industry standards, product specifications, and technological advancements in garage door systems. Benefits 401k Health insurance Vision insurance Dental insurance Paid time off Disability insurance Employee stock ownership plan Paid holidays