RMC/ RFH Self Pay Billing Clerk

Schedule: Part time, day shift, 2 x 8-hour days week 1, 3 x 8-hour days week 2 (rotation), no weekends or holidays This position performs guarantor self pay functions of Regional Medical Center (RMC) for the Business Services Department in accordance with hospital and departmental standards and policies. Facilitates account collections process by sending monthly statements, making phone calls andsetting up and maintaining formal monthly payment plans Applies guarantor payments using Self Pay Remittance in Cerner Revenue Cycle Supplies itemized statements to patients upon request Refers accounts to external monitoring and collection agencies Monitors accounts from Accounts Receivable by following up on accounts in collector workqueues in Cerner Revenue Cycle Prepares refunds due to patients Responds to patient inquiries regarding charges and account balances Stays informed of current billing practices and procedures May post payments/adjustments to RMC & RFH accounts and reconciles with cashier Verifies the patient is truly self pay by checking for eligibility on insurance websites or pastaccount history information Verifies services, charges and self pay discounts Assists patients with Financial Assistance applications May assist with insurance follow up on accounts when time allows May scan insurance Explanation of Benefits and insurance denials and/or letters to Business Services Daily Deposit folder May scan and index insurance and personal checks in Business Services Daily Deposit folder Posts Charges Receive and process accounts in bankruptcy and follow procedures and policy for bankruptcy