Applications are being accepted for the position of Advancement Operations & Communications Coordinator. The coordinator is a key executor within the Office of Alumni & College Advancement (ACA), responsible for the technical execution of donor and alumni communications and stewardship processes. This role ensures that all advancement communications, events, and fundraising operations run efficiently across multiple platforms. They will also develop systems for tracking and measuring the effectiveness of communications efforts. The ideal candidate is highly organized, detail-oriented, and technologically proficient, with expertise in donor engagement systems, data integrity, and operational efficiency.

Duties & Responsibilities

Advancement Communications

• Oversee the building and sending of digital advancement communications, including but not limited to email, newsletters, text messages, video messages, etc.
• Assist in compiling and sending donor communications, including donor reports, giving statements, receipts and acknowledgments, White Paper mailings, birthday messages, giving society materials, etc.
• Develop and maintain a tracking system for communication analytics and regularly present to ACA staff to inform solicitations and engagement efforts. Analyze data across segments and provide strategic recommendations.
• Assist in proofreading advancement communications as needed.

Advancement Systems

• Serve as the lead administrator for advancement systems not related to data storage, including Almabase, Thankview, Fundminer, and Basecamp.
• Maintain and regularly update website pages through the necessary platforms or work with the Office of Marketing and Communications to update other pages.
• Provide training on systems as needed.
• Proficient user of Raiser’s Edge database and NXT.
• Lead the resolution of technical issues with IT or outside vendors.

Advancement Operations

• Serve as the front-line for the ACA phone line to field calls from constituents, answer questions, and redirect requests as needed.
• Manage stationery supply and office supplies for the ACA.
• Serves as building manager, coordinating requests for Facilities, Custodial, and Campus Safety partners.
• Assists the AVP for Alumni and College Advancement as required

About Cornell College

Cornell College is a selective liberal arts college distinguished by our Ingenuity curriculum that builds on the strengths of our One Course At A Time schedule. This combination encourages the qualities of being thoughtful, original, and inventive, using the strengths of a liberal arts education to apply ideas to solve problems and meet challenges through hands-on experience in learning. Academic immersion, Division III NCAA athletic teams, and unparalleled flexibility attract an ambitious student body from across the U.S. and worldwide. We are located in Mount Vernon, Iowa, an urban fringe community located in the heart of the ICR Iowa region.

Qualifications and Education Requirements

Bachelor’s degree or equivalent education and experience. One or more years in operations, marketing, communications, or public relations preferred.

Preferred Skills

Excellent communication skills, including writing and presentation skills. Basic HTML skills and familiarity with constituent relationship management systems. Knowledge of marketing strategy and experience using data in decision making. Proficient with Microsoft Office products (Word, Excel, etc.). Strong organizational and project management skills. Knowledge of liberal arts education and the ability to make the case for support. Ability to communicate effectively and interact professionally in a variety of situations (in person and on the telephone). Ability to maintain confidentiality.

Working Conditions

Work is performed primarily while seated in an office environment. Requires ability to walk up and down stairs. Some evening and weekend work related to special events may be required. All requirements are subject to change over time, with possible modifications made to reasonably accommodate individuals with a disability. The position works in person on campus.

Cornell College offers a fantastic benefits package that includes health, dental, vision, HSA & FSA accounts, a TIAA 403(b) retirement account, and tuition remission and exchange for employees and dependents. We also offer life insurance, disability insurance, travel insurance, and accident insurance. All full-time staff begin with a 4-week vacation accrual along with 14.5 paid holidays per year. The hiring pay range for the position is $18-21 per hour.

Application Process

To apply, submit a cover letter, resume, and list of at least three professional references through Cornell College's online application system.

Cornell is an equal opportunity employer and encourages applications from underrepresented groups. Cornell complies with Iowa's Smoke-Free Air Act. Cornell utilizes E-Verify and requires satisfactory completion of a background check.