Telesales Executive

Posted: Thursday, 17 April 2025
Valid Thru: Saturday, 17 May 2025
Index Requested on: 04/17/2025 13:40:25
Indexed on: 04/17/2025 13:40:25

Location: Hong Kong, HK, , CN

Industry: Other - Not Specified
Occupational Category: 41-0000.00 - Sales and Sales Related
Type of Employment: FULL_TIME

Only required for Germany, a division of DHL Express, is hiring!

Description:

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

Working Location: Ngau Tau Kok

Report to Telesales Manager, you will be responsible for:

  • Promote and Sell DHL products and services to customer, and achieve business target, Growth and KPIs as assigned.
  • Acquire new customers, grow customer base and develop new business by providing excellent services and shipping consultation.
  • Perform business activities through carrying out inbound and outbound calling to customers. Customer visit will be on special occasion based on business needs.
  • Retain and develop existing customers and manage all the account related activities including payment settlement, new process implementation, customer data maintenance and resolution for service and business issues if any.
  • Support and participate in business programs and execute country and regional projects as assigned





Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

YOUR PROFILE

  • Diploma holder or above with minimum 2 years’ experience in sales or customer services. Bachelor degree holder with less experience will also be considered
  • Strong in problem solving skill
  • Excellent telephone manner and handling skill
  • Well organized and good at process oriented
  • Familiar in industry knowledge, prefer logistics industry
  • Good command of spoken and written English and Chinese (Cantonese & Mandarin)
  • Proficient PC skills, including MS Word and Excel
  • Able to work in a dynamic environment
  • Customer centric and result oriented

OUR OFFER

  • Strong career support in an international environment
  • Great culture and colleagues
  • Multifarious benefit program

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at https: //www.logistics.dhl/hk-en/home/footer/local-privacy-notice.html

By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years, after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at jobs@dhl.com




Benefits:

Please see the job description for benefits.

Apply Now