Baggage Storage Associate - HNL Honolulu Airport - Part Time

$18 - $19 / hour

In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance.

This position will work between 21 - 29 hours per week.

FREE Parking!

Medical Benefits eligible!

Must be available weekends and holidays

COMPANY BACKGROUND

Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3, 500 world-class venues to deliver convenient, reliable services used by millions of people each year.

Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

The Baggage Storage Associate is expected to provide superior customer service, while promoting Smarte Carte Baggage Storage and Services to travelers.

KEY RESPONSIBILITIES

• Deliver premier customer service

• Greet and assist inbound travelers and encourage the use of our services to maximize their travel experience

• Follow established process for tagging and tracking customer property; Baggage Storage Standard Operations Procedure.

• Communicate Baggage Storage requirements to customers

• Process cash and credit card payments using POS register

• Provide information & respond to inquiries about airport facilities, including but not limited to, baggage carousel information

• Maintain a clean and organized work area

• Wear company prescribed uniform, maintain a neat and well-groomed appearance

• Other duties as assigned

SKILLS & QUALIFICATIONS

• Passionate approach to customer, able to handle client needs and concerns

• Proactive approach in applying sales practices

• Positive attitude, strong work ethic

• Cultural awareness

• Ability to work in a hectic, fast paced environment while maintaining a calm, positive, efficient, and comforting disposition

• Ability to work independently

• Ability to learn new applications as needed
• Airport and/or airline hospitality service experience a plus
• Excellent verbal and communication skills

CERTIFICATIONS/LICENSES

• Ability to get airport badge is required

PHYSICIAL REQUIREMENTS

• Must be able to push/pull and lift 40 lbs
• Must be able to stand/walk for long periods of time

Experience

• Excellent verbal communication skills
• Cultural awareness

• Airport and/or Airline hospitality service experience a plus
• Able to learn new applications as needed

Licenses & Certifications

• Airport Badge

Skills

• Computer
• Multitasking
• Customer Service
• Communication
• Cleaning
• Flexibility

• Problem Solving

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.