Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Communicate with the customer to understand their repair needs and advises customer as to required repair and cost estimates.
• Communicates through written work order and verbal explanation the customers’ needs and requirement of the job.
• Creates work orders.
• Creates repair estimates based on the technician’s diagnosis.
• Communicates repair needs to customer and obtains approval for repairs.
• Completes invoice and obtains payment.
• Closes repair orders
• Other duties as assigned

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