CMS Balance & Audit Clerk- Lead

Job Su mm a r y:

R e view b a la n c ing do c u ment a tion for a ll c ustom e r c u r r e n c y, c oin a nd A T M invento r ies, A T M b a l a n c ing t r a ns a c tions, a nd d a i l y t e ll e r a c tivi t y for a cc ura c y . B a la n c e a nd re c on c ile a cc ounts d a i l y . I n v e stig a te a nd follow up on o p e n or e x ce ption
it e ms, a nd provide d a i l y status. P a rti c ipate in v e ri f ic a t ion of disc re p a n c ies a s dire c t e d b y CMS Sup e rvisor.
Assist CMS Sup e rvisor in c ondu c ting r a ndom invento r y a nd teller a udits.
P e r f orm c ustom e r s e rvice ac tions in communi ca tions with L oomis c ustom e rs to id e nti f y a nd r e solve p r ob l e ms.

Duti e s / R e sponsi b i l iti e s:

R e view A T M S e rvice ord e rs to insure
e a c h A T M s e rvic e d is in b a lan c e . R e s ea r c h a nd r ec on c ile a n y a nd a ll ou t - o f - b a la n c e A T M's within 24 hours of v e ri f ic a tion of r e sidual c a sh or ca sh a dd s e rvi c e . R e qu e st, tr a c k a nd r e vi e w a udits of out of b a lan c e A T M's. Conta c t a ll c us t ome r s on a ll unr e solved
A T M dif fe r e n ce s a nd re c on c i le A T M with c ustom e r int e rn a l r ec ord. R e port a ll unr e solved A T M dif fe r e n ce s to C a sh M a n a g e ment S e rvi c e s M a n a g e r a nd/or B r a n c h M a n a g e r a nd/or L oss P r e v e ntion M a n a g e r.

R e view
a ll CMS r e lat e d do c ument a tion, including but not limit e d to ATM S e rvi c e O r d e rs, do c u m e ntation
of p h y si c a l c ount of invento r ies, proc e ssing r e ports, b a lan c e sh e e ts, li a bili t y t r a nsfer do c ume n tation,
shipping a nd ord e r do c ument a tion e tc., to insure c omplian c e with L o omis stand a rds. I nsure ph y sic a l c ount do c ument a tion,
int e rn a l ca lcu l a tion of inven t o r y b a lanc e, a nd c us t omi z e d r e ports to c ustom e r b a l a n c e a nd indi ca te a n i n - b a lan c e c o n dition. T rac k r e turn do c ument a tion a nd insu r e it is co r r e c t e d a nd r e tu r n e d to B a la n c e a nd Audit.

Ensu r e a ll do c ument a tion is pr e p a r e d a nd d e liv e r e d to c ustom e rs, inclu d ing c ustom e r sp ec i fic p a p e r wo r k in the nor m a l c ou r se of pr o ce ssi n g c h a n g e ord e rs, d e posits a nd or b a l a n c i n g in v e ntori e s. I nsu r e d o c ument a tion b a la n ce s to int e rn a l do c ument a tion.

Advise C a sh M a n a g e m e nt S e rvi c e s Sup e rvis o r of inst a n ce s wh e r e L oomis stand a r ds a re not met. S ug g e st c h a n g e s to p roc e ssing a nd/or d o c ument a t i on that will h e lp bring CMS op e r a tion into c omplian c e .

R e vie w, tra c k a nd moni t or c urr e n c y a nd c oin l e v e ls in c ustom e r invento r i e s a nd A T M's. Be p r e p a r e d to a dvise c ustom e rs to s e ll e x ce ss i nv e nto r y, r e stock invento r y a nd c h a n ge A T M r e plenishm e nt a mounts to improve a nd r e du c e c ustom e r c a sh b a lanc e s.

R ece ive a nd file a ll CMS r e lat e d do c ument a tion. I nsu r e a ll do c ument a ti o n of a ll wo r k pro c e ssed f o r a n y c ustom e r is fil e d to g e ther b y d a y, b y c u stom e r a nd b y A T M. M a int a in 90 d a y s of histori c a l CMS do c ument a tion in the B a la n c e a n d Audit of f ic e, a nd 3 y e a rs (or time period sp e c ifi e d b y c ustom e r c ontra c t) hi s tori ca l CMS do c ument a tion in b r a n c h a r c hival sto ra g e .

Assist CMS M a n a g e r / S u p e rviso r, Br a n c h o r G e n e r a l M a n a g e r, L oss Pr e v e ntion M a n a g e r, Division S ec uri t y M a n a g e r, Corpor a te S ec uri t y sta f f a nd c ust o me r s to r e solve a n y a nd a ll dif f er e n ce s in ATM a nd CMS Op e r a tions.

Suppo r t CMS Sup e rvisor b y r ece ivi n g a nd a d d ressing c ustom e r tel e pho n e ca lls. I d e nti f y, sort a nd mail c u stom e r r e c e ipts w e e k l y .

P e r f orm a dditional duti e s a s a ssi g n e d b y manag e ment.

Skills a nd Q ual i f ica t io n s:

Minimum two y e a rs h i g h e r e d u ca tion or two to thr e e y e a rs r ec on c iliation e x p e ri e n ce, p r e fer a b l y i n b a nking a nd/ o r r e lat e d e x p e ri e n c e in L oomis CMS Op e r a tions. E x p e ri e n c e with PC a nd a ppli ca tions softw a r e, including MS O f fi c e . Good inte r p e rso n a l skill s, or a l and w ritten c ommunic a tion skills a re r e qui re d.Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.