Senior Software Product Manager

Location: Duluth, GA Department: Engineering Reports to: Director, Product and Operations Direct Reports: None

Type: Full-Time Status: Exempt Schedule: Hybrid (M-F: 3 days on-site, 2 days remote) Salary: $130, 400 - $150, 000 + Bonus Eligible

The Role

We’re seeking a Senior Software Product Manager to serve as a strategic partner across engineering, design, and business teams, leading the vision, development, and delivery of IPA’s software products. This role offers the opportunity to define product strategy, translate customer and business needs into scalable solutions, and guide products from concept through launch and iteration. You’ll play a key role in building and evolving product capabilities that drive measurable impact, strengthen IPA’s technology offerings, and support long-term growth and innovation.

What You’ll Do

• Serve as a trusted product leader and strategic partner to engineering, design, and business stakeholders, guiding product decisions that balance customer needs, technical feasibility, and business impact.

• Own and drive product strategy and roadmap development for key software initiatives, ensuring alignment with IPA’s goals, market opportunities, and user outcomes.

• Translate customer, partner, and internal needs into clear product requirements, user stories, and prioritized backlogs that enable efficient, high-quality delivery.

• Lead cross-functional product execution from discovery through launch and iteration, partnering closely with engineering to scope work, manage tradeoffs, and deliver on time.

• Use qualitative and quantitative insights — including user research, product analytics, and market trends — to inform product decisions, measure success, and continuously improve product performance.

• Define and track product success metrics, clearly communicating progress, risks, and outcomes to stakeholders, and implement tools, platforms, or integrations that support product scalability, operational efficiency, and long-term maintainability.

• Build scalable product processes and documentation that promote clarity, alignment, and consistent delivery as products and teams grow.

What You Bring

• A strong technical foundation in software engineering, systems engineering, or equivalent hands-on experience, with the ability to engage deeply with architecture and implementation details.

• 7+ years of product management experience leading complex software systems, with a proven track record of owning products from concept through launch and full lifecycle management.

• Solid understanding of SaaS architectures, system integrations, and distributed or event-driven systems, including the tradeoffs involved in building scalable, reliable platforms.

• Demonstrated ability to translate technical constraints, dependencies, and risks into clear product decisions, priorities, and roadmap tradeoffs.

• Strong analytical and data-driven decision-making skills, with experience defining product KPIs, measuring outcomes, and using insights to drive continuous improvement.

• Proven ability to partner effectively with engineering, architecture, and external development partners to deliver high-quality, mission-critical products.

• Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams and clearly present complex concepts to senior leadership.

You’ll Excel If You:

• Enjoy working at the intersection of deep technical complexity and real-world user needs, and can confidently navigate ambiguity to drive clear product direction.

• Are comfortable partnering closely with engineers and architects, asking thoughtful questions, and engaging in technical discussions that shape system design and tradeoffs.

• Thrive in environments where you’re responsible for end-to-end ownership — from early discovery and strategy through delivery, iteration, and long-term product evolution.

• Take a data-informed approach to decision-making, while also knowing when qualitative insights and judgment are required to move a product forward.

• Communicate clearly and credibly with a wide range of stakeholders, from individual contributors to senior leaders, adapting your message to the audience.

• Are energized by building scalable, reliable products in complex or regulated environments where quality, performance, and trust truly matter.

What We Offer:

• The opportunity to define and own IPA's software product strategy in a high-impact, strategic role.

• Direct partnership with engineering, design, and business teams to align product vision with customer needs and business growth.

• Autonomy to lead products from concept through launch and iteration, building scalable solutions that drive measurable impact aligned with IPA's technology goals.

• Professional development and career growth within a growing product and engineering organization committed to innovation and excellence.

• A hybrid work model with flexibility and collaboration built in (3 days in-office, 2 days remote).

• Competitive compensation, bonus eligibility, and comprehensive benefits package.

• A mission-driven culture where your work directly shapes IPA's technology offerings and supports IPA's purpose: improving infection prevention and operational efficiency in healthcare.

Why Join IPA?:

At IPA, you're not just joining a company, you're joining a mission-driven, inclusive culture dedicated to improving infection prevention and operational efficiency in healthcare. We invest in our people with meaningful work, a collaborative environment, and benefits that support both your personal and professional success.

When you join IPA, you’ll enjoy:

• Generous paid time off and company holidays

• Comprehensive healthcare coverage: medical, dental, vision, and Telemedicine

• Health Savings Account (HSA) with company contributions, plus optional FSA plans

• Company-paid life and disability insurance

• 401(k) with company match to support your retirement goals

• Employee Stock Purchase Plan (ESPP) own a piece of what you’re building

• Tuition reimbursement to support continued learning and development

• Paid parental leave for when your family grows

At IPA, we believe your career should be both meaningful and sustainable. If you're ready to make a real-world

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