We are actively looking for a motivated, critical thinking individual to intern with a strategic emphasis on the functions related to software implementation functions that directly influence bringing users live on our software application. This internship is designed to provide a hands-on experience in shaping and executing impactful project management, application implementation, and integrations.

The primary goal is to immerse the intern in a comprehensive software professional services environment, with a clear understanding of how to directly contribute to software implementation success from kick-off to go-live.

Responsibilities:

• Project Management:
  • Review and refine project plans.
  • Forecast project scope.
  • Coordinate and attend project calls, documenting project risks and issues and assist in pursuing resolution.
• Application Implementation:
  • Set-up and add/configure new users in the software application.
  • Attend software implementation project call, documenting important consult findings with Application Consultants.
• Integrations:
  • Attend integration project calls, documenting key configuration needs and testing results
  • Address low-complexity integration tasks, such as reviewing mappings and connecting existing interfaces to new sites
• Professional Services Financial Forecasting:
  • Review existing Sales Opportunities from Sales team reports and forecast potential future revenue.
  • Review current projects and update WIP reports with forecast modifications.

Qualifications:

• Currently pursuing a degree in Business, Computer Science or a related field.
• Effective communication skills, both written and verbal.
• Familiarity with Microsoft Office products including Excel, Word and PowerPoint.
• Analytical mindset with the ability to interpret data and draw actionable conclusions.
• Critical thinker who can actively listen to customer feedback and translate it into actionable solutions.
• Initiative-taking and able to thrive in a collaborative team environment.

Benefits:

• Gain practical experience in lifecycle of software implementation projects.
• Work closely with a supportive and experienced Professional Services team.
• Exposure to a variety of project management, interface/integration and software implementation functions and methods.
• Exposure to measuring and understanding Software Professional Services team productivity and profitability.
• Networking opportunities within the industry.

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Intern Program Description:

Healthcare Software Business (HSB) Intern Program at Harris Novum

The Harris Novum Healthcare Software Business (HSB) Intern Program has three main objectives:

Objectives

Grow experience: provide undergraduate students with a first (or near-first) experience working within an industry-leading healthcare software business Build skills: promote development of a set of business, self-reflection, and interpersonal skills that will serve undergraduate students in a range of healthcare, software, or business positions Gain insights: instill self-awareness, ownership, and agency in each undergraduate student so they can more readily navigate healthcare, software, or business careers

Description

Overview

Selected students will spend 2-3 months embedded as interns in an industry-leading healthcare software-as-a-service (SaaS) company.

Program Leadership

A Program Director and Executive Leader administer the HSB program and ensure the intern receives feedback on character, skills, growth, and performance. An Executive Mentor is assigned to each intern and serves as a consistent professional resource for the duration of the internship.

Program Structure

The program delivers core curriculum content and project-based work.

Core Curriculum

Core curriculum sessions are delivered by domain experts and will cover company best-practices in:

(1) Leadership & Management

(2) Finance & Accounting

(3) Operations & Human resources

(4) Sales & Marketing

(5) Professional Services & Customer Support

(6) Cybersecurity & Healthcare Data Security

(7) Research & Development

(8) Product Development

Projects

Interns embed in at least one department and complete an individual or group project with the support of a Project Sponsor. Project Sponsors serve as the point resource for the intern for the project, integrate the intern into departmental meetings, and help the intern navigate interactions within the department and wider organization. At the conclusion of the project period interns summarize their project findings in oral and/or written format.

Who should apply?

Undergraduate students with an intention of pursuing a first job or graduate degree in healthcare, software, or business.

Eligibility and Deadlines

Eligibility

To be eligible to apply for the HSB Program applicants must be:

At least 18 years of age A U.S. citizen or permanent resident An undergraduate student currently enrolled in an accredited 2- or 4-year college or university; with at least one semester left of undergraduate education by the time the HSB starts.

The application deadline for the Summer Program is April 1, 2025.

Application Overview

Thank you for your interest in the Novum Healthcare Software Business (HSB) Intern Program.

This application consists of five tasks:

• Complete Applicant Form
• Complete Rank Choice Question
• Upload answers to essay and short answer questions.
• Upload transcript
• References

You can save your progress to exit and return to the application.

Essay and Short Answer Questions

Essay and short answer questions must be answered by all applicants. Please upload your written essay and short answers in the attachments tab.

Transcripts

Transcripts are required of all applicants. Unofficial transcripts are acceptable. Please upload a PDF copy of in the attachments tab.

References

Please request a reference from someone who is familiar with your character, strengths, skills, work ethic, and performance. This could be a professor, teacher, supervisor, employment manager, coach, community leader, mentor, or another role who can provide these insights. Your references will be sent an email with a link and instructions when you complete each request. Please make sure the email address you enter is correct and that your references are expecting that email. Sometimes these emails may get caught in spam so please ask them to check their spam folder if they don't see the recommendation request.

Application

Harris Novum Healthcare Software Business (HSB) Intern Program

Rank Choice Question

Please rank your interest in each of the following:

(1) Leadership & Management

(2) Finance & Accounting

(3) Data & Analytics

(4) Operations & Process Improvement

(5) Human resources

(6) Sales & Marketing

(7) Competitive Analysis

(8) Professional Services

(9) Customer Support

(10) Technical Operations

(11) Cybersecurity & Healthcare Data Security

(12) Product Development

Essay Questions

• Background: Describe how your experiences with education, competition, role models, or other experiences have shaped your thinking about motivation, challenges, teamwork, or achievement. (limit 300 words)
• Career Plans: Describe how participation in this intern program would contribute to your future career plans. If you wish, you may use a portion of this response to elaborate on any of your highest ranked areas in the Rank Choice section above. (limit 300 words)
• Work Experience: Although no specific area of work experience is required for this intern program, please describe your roles in previous jobs or projects and your most valued lessons from those work experiences. (limit 300 words)

Short Answer Questions

• Strengths, Skill Sets, and Self Awareness: Many people have strengths or skill sets that are a “double-edged sword.” Most of the time in life, those strengths or skill sets tends to serve that person well and are therefore reinforced and reused. But at other times, they can have an opposite, deleterious effect. Tell us about at least one of your strengths or skill sets that best matches that description and describe what you've learned about when and how to use them, and most importantly when to modulate or when to not to use them. (limit 300 words)
• Open Ended: Is there anything else you would like us to know about you, e.g. a subject that fascinates you, or a hobby you really enjoy and why it’s important to you? (limit 300 words)