Administrative Assistant

Location: Community Management Services Division | Full-Time | Inframark

Job Function / Purpose

The Administrative Assistant is responsible for performing basic administrative support tasks to help ensure smooth daily operations at Inframark's Community Management Services offices. This entry-level role provides valuable support across multiple departments while delivering a professional and welcoming experience for clients, visitors, and internal teams.

Responsibilities

• • Answer and direct phone calls, including distribution of off- hours messages.

• • Greet and assist guests, clients, and customers attending meetings or appointments.

• • Perform general office support such as copying, filing, mailing, faxing, and supply inventory.

• • Maintain office directories, filing systems, and manage shared spaces.

• • Schedule meetings, reserve conference rooms, and support meeting logistics .

• • Initiate action items based on manager's meeting notes and distribute accordingly.

• • Coordinate catering and hospitality needs for internal and external events.

• • Draft and prepare basic correspondence including emails, letters, and memos.

• • Maintain accurate records, generate reports on compliance activities, and manage documentation required by regulators.

• • Perform risk assessments to identify potential compliance issues and vulnerabilities

✅ Qualifications

Education/Experience:

• • High School Diploma or GED and 4 years of related administrative and compliance experience.

Technical Skills:

• • Basic proficiency with Microsoft Office applications and internet usage.

• • Comfort with standard office equipment and phone systems.

• • Ability to work with numbers and handle cash transactions.

• • Typing speed of at least 35 WPM, including alphanumeric and 10-key.

• • Working knowledge of billing, payment processing, rate orders, and contracts.

Communication & Customer Experience:

• • Clear and professional communication.

• • Positive attitude toward internal and external customers.

• • Maintains composure in challenging interactions.

Problem Solving & Quality:

• • Attention to detail and accuracy.

• • Problem identification and escalation.

• • Regular quality checks on work performed.

Managing for Results:

• • Follows direction and completes assigned projects.

• • Complies with company policies and SOPs.

• • Manages multiple tasks effectively.

Leadership & Initiative:

• • Positive attitude and dependable work ethic.

• • Acts in line with Inframark's mission, vision, and values.

• • Takes accountability and accepts additional tasks when needed.

Physical Demands

The work is performed in a standard office environment. Sitting, standing, walking, bending, and occasional lifting (up to 20 lbs.) are required to carry out the responsibilities of the role.

Travel

10% travel required .Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

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