Job Summary

The Wire Transfer Associate is responsible for daily aspects of wire transfer operations primarily processing incoming and outgoing, domestic, and international, wire requests with the Federal Reserve. This position assists in reconcilements, research, and trouble shooting. This position assures wire activity and processing is in compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide quality service to the bank’s customers and support to Bank personnel.
• Perform a variety of daily tasks relating to wires and other functions associated with the department, including review reports, prepare correspondence and reconciliation.
• Send, receive, verify, and process wire transfer requests, including foreign wires.
• Assure all necessary wire information is properly and accurately completed.
• Respond to bank personnel to ensure that escalated customer inquiries and issues are researched and addressed accurately and timely.
• Develop awareness and knowledge of potential fraud and cyber threats in correspondence and workflow processing of critical functions.
• Ensure that controls are exercised, errors are corrected, and wires are processed within set time frames.
• Understand and comply with bank policies and all state and federal banking regulations.
• Assist with reviewing, processing, and performing daily operational duties.
• Provide excellent customer service to our internal partners and customers.
• Cross-train to perform other functions and duties assigned in Bank Services.
• Maintains confidentiality and security of sensitive information.
• Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
• Complete all mandatory annual compliance training.
• Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
• Perform other duties and special projects as assigned.

Job Requirements

Education:

• High school diploma or equivalent.

Required:

• Basic knowledge of accounting, balancing principles, and bank operations.
• Familiarity with all federal and state banking regulations, including the Bank Secrecy Act and the USA Patriot Act.
• Solid technology skills, including intermediate proficiency with Microsoft Office.
• Ability to operate with little supervision based on thorough knowledge and application of the wire transfer procedures of the assigned position.

Preferred:

• 2+ years of financial institution or related field.
• Experience with wire transfers.
• Bachelor’s degree in relevant field.

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization.

Work Environment, Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
• The employee will frequently communicate and must be able to exchange accurate information with others.
• The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.

DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.