Information Technology Specialist
Posted:
Saturday, 07 March 2026
Valid Thru:
Monday, 06 April 2026
Index Requested on:
03/07/2026 08:29:06
Indexed on:
03/07/2026 08:29:06
Location:
Marietta, GA, 30006, US
Industry:
Advertising and Public Relations
Occupational Category:
13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME
Highland Rivers Health is hiring!
Description:
There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.
Are you ready to make a Difference?JOB SUMMARY: The IT Support Specialist troubleshoots software and hardware issues, problem-solving, and providing advanced technical support to HRBH user base.
Duties and Responsibilities include: - Provide on-site technical support to users at multiple locations throughout the agency.
- Respond to customer requests for assistance related to all deployed hardware and software.
- Deploy, maintain and troubleshoot laptops and desktops in assigned locations.
- Troubleshoot all mobile equipment, including tablets and smartphones.
- Help customers with questions and issues regarding usage of industry-standard commercial off-the-shelf (COTS) software applications.
- Provide support for Video Conferencing systems and customer support for video conferences.
- Work as part of a team, sharing duties with other IT personnel throughout the company.
- Coordinate project actions with IT Management and staff, program managers, as well as vendors and technical representatives.
- Monitor IT Ticket System for user requests and needs.
- Other Duties as assigned.
Benefits: - Health Insurance through the State Health Benefit Plan of GA
- Flexible Benefits such as dental, vision, life, critical illness, etc.
- Retirement Plan with employer matching
- 4 weeks of Paid Time Off with increase of accruals based on years of service
- 10 paid holidays
- 1 personal day
- Qualifying employer for Public Student Loan Forgiveness
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
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