High Utilization Management Navigator

Posted: Wednesday, 16 July 2025
Valid Thru: Friday, 15 August 2025
Index Requested on: 07/16/2025 07:35:44
Indexed on: 07/16/2025 07:35:44

Location: Marietta, GA, 30006, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Highland Rivers Health is hiring!

Description:

There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.JOB SUMMARY: The High Utilization Management (HUM) Navigator uses case management strategies to educate, advocate, and connect individuals to services. They utilize a person-centered approach to meet the unique needs of each person and determine barriers to ongoing community-based care. This position travels among our 13-county catchment area but will focus primarily in Cobb and Cherokee counties - office location to be determined.Are you ready to make a Difference?Duties and Responsibilities include:
  • Offer support, education, and other assistance to at-risk individuals to identify and remove barriers to obtaining community-based treatment.
  • Provides consultation and expertise to ensure the course of care is coordinated, scheduled, and communicated through the program process to confirm all program participants are managed appropriately.
  • Determine the factors related to their high utilization of crisis services (e.g. homelessness, inadequate discharge planning, engagement challenges, cultural factors, etc.)
  • Use case management to educate, connect to services, and advocate for individuals.
  • Utilize a person-centered approach to tailor needs for what is warranted for each unique person.
  • Reduce the re-admission rates of being admitted into inpatient settings.
  • Act as a navigator for the individuals that have not been able to engage successfully in services beyond a crisis.
  • Reduce the number of people with elevated acute behavioral needs to improve access to care.
  • Elevate identified gaps in resources to the regional community collaboratives to address and solution for with community partners.
  • Other duties as assigned.

Benefits:
  • Health Insurance through the State Health Benefit Plan of GA
  • Flexible Benefits such as dental, vision, life, critical illness, etc.
  • Retirement Plan with employer matching
  • 4 weeks of Paid Time Off with increase of accruals based on years of service
  • 10 paid holidays
  • 1 personal day
  • Qualifying employer for Public Student Loan Forgiveness
  • NHSC loan forgiveness in qualifying counties.
  • Clinical supervision for candidates on a licensure track.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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