Job Purpose
The Shipping Lead will oversee and manage the shipping and logistics processes, ensuring that products are shipped efficiently, accurately, and on time.
Essential Duties and Responsibilities

Lead Efforts to Improve the Shipping Process

• Continuously evaluate and improve shipping procedures to enhance efficiency, reduce costs, and streamline operations, ultimately improving customer satisfaction.

Coordinate Shipping Operations

• Oversee daily shipping activities, including the preparation, picking, packing, and dispatch of goods to ensure timely and accurate deliveries.

Manage Shipping Staff

• Supervise and train shipping department personnel, ensuring adherence to safety protocols, efficiency, and productivity standards.

Optimize Shipping Processes

• Identify opportunities for process improvements and implement solutions to increase operational efficiency.

Manage Shipping Supplies Inventory

• Oversee inventory levels of shipping supplies (e.g., boxes, pallets, tape, labels) to ensure adequate stock and prevent shortages.

Ensure Inventory Discrepancies Are Addressed

• Work closely with warehouse teams to identify, investigate, and resolve inventory discrepancies to maintain accurate stock records.

Coordinate with Carriers

• Establish and maintain relationships with shipping carriers to negotiate rates, resolve issues, and ensure reliable service.

Ensure Compliance

• Ensure all shipping activities comply with relevant regulations, including customs requirements and company policies.

Oversee Packaging Quality

• Ensure that packaging meets quality standards to protect goods during transit, minimize damage, and adhere to branding and regulatory requirements.

Exemplify Company Values in Daily Operations

• Energy: Demonstrate passion and take action. Commit to positive team contributions and follow through on promises.
• Service: Build and maintain strong customer relations, serve employees, and foster an environment of learning and open communication.
• People: Treat others with integrity, honesty, and loyalty. Empower employees to succeed.

Leadership Responsibilities

Build a Strong Team through Servant Leadership Principles

• Be authentic, vulnerable, accepting, present, and useful.
• Create an environment where team members can do their best work and find meaning.
• Implement clear performance standards and foster open agreements with staff.
• Address negative issues directly and immediately.
• Seek formal peer evaluations to improve leadership skills.

Qualifications

Preferred Education & Experience

• High school diploma required; some college or advanced/technical degrees are preferred.
• Experience in a shipping/receiving and/or quality role within an organization is preferred.

Preferred Skills

• Warehouse Experience: Prior experience in a warehouse environment.
• Leadership Skills: Ability to manage and lead a team effectively.
• Communication Skills: Strong ability to read and interpret work instructions, technical specifications, and drawings. Excellent written and verbal communication skills.
• Technical Skills: Proficiency in MS Excel, Outlook, SharePoint, Word, and PowerBI.
• Attention to Detail: Strong attention to product, labeling, part numbers, and process details.
• Forklift Operation: Ability to operate a forklift and order picker is preferred.
• Interpersonal Skills: Good listening skills and the ability to build strong relationships with all departments.

Working Conditions

• Work is performed in a manufacturing/warehouse environment, with substantial interaction with employees from all departments.

Physical Requirements

• The associate is regularly required to stand, talk, or hear, and view a computer monitor or video display.
• Frequent handling and reaching for products in the warehouse.
• Must be able to lift up to 50 lbs. frequently.
• Ability to work in a warehouse and distribution environment.

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Engineered Specialty Products operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3, 000 suppliers and 15, 000 customers, over 90 brand companies, and close to 1, 700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.