Vehicle Services Administrator
Posted:
Wednesday, 18 March 2026
Valid Thru:
Friday, 17 April 2026
Index Requested on:
03/18/2026 20:13:06
Indexed on:
03/18/2026 20:13:06
Location:
Peachtree Corners, GA, 30010, US
Industry:
Advertising and Public Relations
Occupational Category:
13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME
Crawford & Company is hiring!
Description:
Provide administrative support for the claim administration process
- High school diploma; GED or the equivalent combination of education and experience.
- At least one year of prior administrative experience working in an office setting is required; preferably in the insurance industry.
- Knowledge of V-Tech application preferred.
- Good typing and 10 key skills.
- Strong computer skills along with a strong competency in Excel.
- Good telephone communication skills.
- Must possess strong customer service skills.
- Ability to operate standard business machines such as calculator, fax machine, copier machine, and computer.
- Must complete continuing education requirements as outlined by Crawford Educational Services.
#LI-CB3
- Enter new claims into the Vehicle Services applications, claims are received via phone, email, web, client applications and fax - referring to client database for specific instructions.
- Monitor assignment queue for new claims entered directly by clients.
- Use clients' application to obtain claim information and update clients with our field staff information.
- Monitor queue for rejected files by field staff and reassign as directed by Regional Product Managers.
- Provide customer service to clients, insureds, claimants, etc.
- Escalate calls as necessary to other parties for resolution.
- Process invoice approval and review, confirm billing based on Non Sisdat client instructions.
- Ensure correct routing of invoices approved via manual approval process.
- Ensure correct documents are attached where appropriate.
- Process invoice corrections when needed.
- Monitor and resolve transmission queue errors.
- Assist management with reports or provide reports as needed.
- Performs other duties as needed.
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
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